SAP BRIM/FICA Analyst (Remote, but candidate must be resident of PA or relocate; must be able to go onsite if needed at Harrisburg PA)

Length: Long term

Restriction: W2 or C2C

Description:

*** Webcam interview *** Long term contract *** **Remote, but candidate must be resident of PA or relocate; must be able to go onsite if needed at Harrisburg PA**

Job Description:

Duties:

• Lead workshops to gather and document requirements for new billing and revenue system to develop an Agile Product Backlog, including Service Blueprints, end-end flow, features, User Stories, Development Tasks, Test Scenarios & Scripts, and RICEFs.
• Lead workshops to introduce new end to end business processes for Order to Cash with new system
• Act as client liaison for all development and testing of all billing user stories through development, System Integration Testing, User Acceptance Testing and Hypercare
• Act as a Subject Matter Expert for all implementation-specific processes and procedures assigned
• Lead the testing of assigned functional systems
• Perform System Integration Testing
• Support User Acceptance Testing
• Create user readiness documentation
• Lead workshops for user training as assigned
• Design and perform integration testing to support business process transformation from legacy systems 
• Create business process documentation as required
• Provide SAP-BRIM functional support through hypercare phases post go-live
• Provide root cause analysis and resolution for defects related to system and data issues
• Support business with billing validation analysis to ensure accurate data migration/conversions
• Develop and maintain a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients.
• Lead and participate in project team activities for system work efforts related to enterprise systems.
• Work independently to accomplish the tasks and duties assigned
• Adhere to and follow all PTC standards, policies, and procedures
• Utilize various software and/or technology tools to perform job duties
• Perform tasks and other duties as assigned by the PTC

Desired Skillset & Experience:

• SAP-BRIM systems expert specializing in high volume consumption-based billing specializing in end to end implementations
• Experience leading workshops to document requirements and write functional specifications on multiple SAP-BRIM / FICA implementation projects including SOM, CI, CM, CC, and FICA
• Proficient in the Microsoft Office 365 suite of business software including Teams, Word, Excel, and PowerPoint, plus proficient in Microsoft ADO Testing Module
• Additional beneficial skills include:
• Enterprise Business Solutions, specifically SAP projects
• ITIL / ITSM practices and methodologies

Education Requirements:

• Bachelor’s degree in business management or information systems
• Equivalent combination of education and/or experience may be accepted

Required Skills:

• Expertise in Billing and SAP BRIM on implementation projects of various sizes and subject matters 15 Years
• SAP-BRIM systems expert specializing in high volume consumption-based billing specializing in end-to-end implementations
• Experience with end-to-end Order-to-Cash business process design and implementation, identifying areas for improvement
• Exp. leading workshops to document requirements & write functional spec. on multiple SAP-BRIM / FICA implement. projects incl. SOM, CI, CM, CC & FICA
• Experience managing Order-to-Cash workstreams keeping teams on track and budget
• Experience with hands-on use configuration for pricing, rating, billing, and invoicing functions of SAP-BRIM CC, CM, CI
• Hands-on use of configuration of dunning and collection methodologies of SAP-FICA
• Automation Test process design and config for SAP-BRIM implementation
• Ability to understand complex, B2B contracts and how they’d be represented in configurable billing/financial systems
• Experience with Agile Project methodologies and traditional waterfall project methodologies
• Real-world experience managing Global Billing operations
• Bachelor’s degree in business management or information systems; equivalent combination of education and/or experience may be accepted