Overview
On Site
$$85hr - $90hr
Contract - W2
Contract - to 2025-12-31
Skills
Dynamics 365 CRM Technical Architect
Job Details
Job Description:
Pay Range: $85hr - $90hr
Solution Architecture And XXgn:
Pay Range: $85hr - $90hr
Solution Architecture And XXgn:
- Lead the technical design of D365 CE (Sales, Service) solutions aligned with business processes and transformation goals.
- Define and implement scalable, secure, and extensible CRM architecture.
- Ensure alignment with the Calandra End-State Architecture and integration with D365 F&O via Dual-write.
- Oversee the migration from legacy CRM (AX 2009) to D365 CE for B2B and B2C operations.
- Configure and customize D365 CE using Power Platform, plugins, workflows, and Power Automate.
- Enable out-of-the-box features and extend capabilities using custom development where needed.
- XXgn and implement integrations with:
- Shopify, Espresa, Paymentech, SendGrid.
- Databricks Lakehouse for Pet Registry and Microchip Registry.
- Microsoft Dataverse and Customer Insights.
- Ensure real-time data synchronization and robust API-based integrations.
- AI & Customer Experience Enablement.
- Support deployment of Microsoft Copilot for AI-powered customer interaction summaries and forecasting.
- Enable data-driven insights through integration with Dataverse and Power BI.
- Work closely with enterprise architects, functional leads, and development teams to ensure cohesive delivery.
- Provide technical leadership and mentorship to CRM developers and integration specialists.
- Participate in code reviews, solution validation, and performance tuning.
- 10+ years of experience in CRM solution architecture and development, with 5+ years in Microsoft Dynamics 365 CE.
- D365 Sales, Customer Service, Power Platform.
- Azure Integration Services, Dataverse, Dual-write.
- Plugin development, JavaScript, Power Automate, and custom connectors.
- Experience in large-scale CRM implementations and data migrations.
- Strong understanding of enterprise integration patterns and cloud-native architecture.
- Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert
- Experience with Databricks, Microsoft Copilot, and Customer Insights
- Familiarity with IPPD 365 or similar delivery frameworks.
- A robust, scalable, and integXXd CRM platform supporting B2B and B2C operations.
- Seamless data flow and real-time synchronization across enterprise systems.
- AI-enabled customer engagement and data-driven decision-making.
- High-quality, maintainable technical solutions aligned with business goals.
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