POS (Point of Sale) Analyst Backfill role - ONSITE - Atlanta GA

Overview

On Site
$30 - $40
Contract - W2
Contract - Independent
Contract - 12 Month(s)

Skills

POS (Point of Sale) Analyst

Job Details

Job Reply Requested

POS (Point of Sale) Analyst Backfill role

ONSITE - Atlanta GA

Reason for opening: Backfilling former contractor who converted to FTE

Job Description: The main function of a POS Analyst is to be responsible for managing and supporting the technical aspects of POS systems within an organization. This role involves ensuring the smooth operation of POS systems, troubleshooting issues, and implementing new features or updates.

Key responsibilities:

  • Supporting the lab for Sonic and Arbys brands, Lab support working with the stores and POS systems
  • Building labs if needed, maintain lab presence, serve as level 3 support for help desk with advanced troubleshooting

Team uses ServiceNow for help desk escalation tickets, average of 2 tickets per day

This candidate will interact with internal help desk teams who will work with the stores

  • System Management: Oversee the daily operations of POS systems, ensuring they are functioning correctly and efficiently.
  • Technical Support: Provide technical support to end-users, addressing any issues or concerns related to the POS systems.
  • Configuration and Updates: Configure and update POS systems as needed, including software updates and hardware maintenance.
  • Collaboration: Work closely with other IT team members, vendors, and stakeholders to ensure the POS systems meet the organization's needs.
  • Documentation: Maintain detailed documentation of system configurations, updates, and any issues that arise.

Must have technical skills/experience:

  • POS experience, does not matter which software - Par Brink, Oracle, Infor preferred
  • Working knowledge of PowerShell scripting
  • Experience with computer imaging
  • Advanced knowledge of Microsoft Suite
  • Lift up to 75 pounds

Flex Skills: Retail experience is a plus but not required

Soft skills that would make a candidate successful in this role:

  • Strong communication skills
  • Problem solving/trouble shooting

Education: Bachelor s Degree or equivalent in information technology

Years of experience: 3+ years of experience

Regards,

VIJAY KUMAR A

Sr. Technical Recruiter

Contact: +1 Ext 119

vkm

Cynosure Technologies, LLC

2401 Fountain View D, STE 502, Houston TX 77057

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