Amazon Lex Developer

Overview

Remote
Depends on Experience
Full Time
Accepts corp to corp applications

Skills

Amazon Lex

Job Details

Role: Amazon Lex Developer

Location: Remote

We are seeking a specialized Amazon Lex Developer to support a financial services client, with a strong focus on designing, building, and optimizing Lex bots integrated with Amazon Connect. This role is dedicated specifically to Lex and conversational bot development and is separate from broader Amazon Connect or AI platform roles.

Key Responsibilities

Design, develop, and maintain Amazon Lex (V2) conversational bots for customer-facing contact center use cases

Implement and manage Amazon Connect + Lex integrations, including call flows, intents, slots, and prompts

Collaborate with business and technical teams to translate requirements into effective conversational experiences

Troubleshoot and optimize bot performance, accuracy, and customer experience

Ensure solutions meet financial services security, compliance, and data-handling standards

Required Experience

Hands-on experience developing Amazon Lex bots (Lex V2 strongly preferred)

Strong working knowledge of Amazon Connect, including contact flows and Lex integration points

Experience designing conversational flows, intent modeling, and error handling

Ability to debug and support production issues in Connect/Lex environments

Background supporting enterprise or regulated environments (financial services preferred

Nice to Have

Lambda integration with Lex

Experience with STT/TTS tuning or NLU optimization

Familiarity with CI/CD or IaC for AWS contact center solutions

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Vipany Global