Overview
On Site
$60 - $75
Contract - W2
Contract - Independent
Contract - 3 Month(s)
Skills
Business Service Management
Telecommunications
HP Business Service Management
ServiceNow
IT Service Management
Service Delivery
Stakeholder Engagement
Artificial Intelligence
Field Service Management
IT Operations
Migration
Roadmaps
Communication
Job Details
Experience Required :
ServiceNow ITSM Expertise: ServiceNow ITSM modules, especially TPSM (Telecom Service Portfolio Management), and the ability to assess current implementations
Business Service Management (BSM) Strategy: Experience in aligning ServiceNow capabilities with business roadmaps, particularly in telecom environments, to improve service delivery and operational efficiency.
ServiceNow Module Evaluation: Ability to evaluate and recommend additional ServiceNow modules (e.g., ITOM, CSM, FSM) based on business needs and existing infrastructure.
AI Integration Knowledge: Familiarity with AI tools like ChatGPT and ServiceNow Now Assist, including migration strategies and comparative analysis for intelligent automation.
Stakeholder Engagement & Assessment Delivery: Strong communication and consulting skills to conduct assessments, gather requirements, and present findings to stakeholders
ServiceNow ITSM Expertise: ServiceNow ITSM modules, especially TPSM (Telecom Service Portfolio Management), and the ability to assess current implementations
Business Service Management (BSM) Strategy: Experience in aligning ServiceNow capabilities with business roadmaps, particularly in telecom environments, to improve service delivery and operational efficiency.
ServiceNow Module Evaluation: Ability to evaluate and recommend additional ServiceNow modules (e.g., ITOM, CSM, FSM) based on business needs and existing infrastructure.
AI Integration Knowledge: Familiarity with AI tools like ChatGPT and ServiceNow Now Assist, including migration strategies and comparative analysis for intelligent automation.
Stakeholder Engagement & Assessment Delivery: Strong communication and consulting skills to conduct assessments, gather requirements, and present findings to stakeholders
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