Overview
On Site
Depends on Experience
Contract - W2
Contract - 12 Month(s)
Skills
Technical Support
Desktop support
Customer Service
Computer Hardware
Software Troubleshooting
Lifecycle Management
Remote Support
Job Details
We are seeking a skilled and proactive Desktop Support Specialist to join our IT team. The ideal candidate will have hands-on experience in desktop support, a strong understanding of hardware setup, excellent communication skills, and a commitment to delivering high-quality technical assistance to end users.
3 5 years of experience in desktop support or a similar technical support role.
Familiarity with common hardware and software troubleshooting.
Strong verbal and written communication skills.
Ability to work independently and as part of a team.
Customer service mindset with attention to detail.
Experience maintaining asset logs and handling hardware lifecycle management is a plus.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.