Salesforce Field Service Management (FSM) Lead

Overview

Remote
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 20 day((s))

Skills

Salesforce
Apex
Service cloud
Field Service Management
Territory Management
Scheduling Policies
Lightning

Job Details

Aspire IT Solutions is in a need of -

Title: Salesforce Field Service Management (FSM) Lead
Duration: 6+ Months
Location: Remote

Key Responsibilities

  • Lead end-to-end delivery of Salesforce Field Service Management solutions.
  • Partner with business stakeholders to gather requirements and design FSM workflows (service territories, work orders, scheduling, mobile workforce).
  • Configure and customize FSM features: territory management, scheduling policies, dispatcher console, service appointments, optimization setup, and mobile application.
  • Integrate FSM with Service Cloud and external systems (e.g., MuleSoft).
  • Develop documentation (solution design, configuration guide, training materials).
  • Provide post-go-live support and continuous process enhancements.
  • Offer technical guidance to junior developers and team members.

Required Qualifications

  • 5+ years of Salesforce consulting/administration experience, including 2 3 years specializing in Field Service Management.
  • Salesforce certifications (Field Service Consultant, Administrator, Platform App Builder preferred).
  • Deep knowledge of FSM components: territory planning, scheduling policies/optimization, service appointments (multi-modality), and mobile app.
  • Hands-on experience with declarative tools (Flows, Process Builder) and foundational Apex/Lightning.
  • Strong stakeholder communication and ability to lead cross-functional teams.
  • Experience in the healthcare industry required.
  • Familiarity with Salesforce Maps, Einstein Analytics, or AI-based scheduling tools.
  • Knowledge of integrations using MuleSoft, REST/SOAP APIs.
  • Agile/Scrum project background.
Thanks & Regards
Bhargav Kalyandurg (Find me on LinkedIn)
ASPIRE IT SOLUTIONS INC.
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