Documentum Records Management Specialist

ASSYST is seeking a detail-oriented Documentum Records Management Specialist to manage the lifecycle of electronic and physical records within the specialized E-Safe application.

This role is critical for ensuring data integrity, compliance with federal/corporate retention schedules, and providing high-level technical support to users navigating the WebTop portal.

Job Type: Full Time
Job Location: Rockville, Maryland

Key Responsibilities:

• Profile and move records into designated folders within two (2) hours of receipt.
• Ensure all non-duplicate records are accurately entered into the E-Safe application.
• Maintain the setup and disposition of retention schedules within E-Safe using the Documentum Retention module in accordance with approved policies.
• Scan and profile documents per client guidance. Ensure all created PDFs are high-quality, readable, error-free, and meet accessibility standards.
• Submit a Records Management Weekly Report every Friday by 11:00 a.m. ET, detailing documents processed, pages scanned, metadata created, and project statuses.
• Act as the primary trainer and support lead for users on the WebTop portal.
• Interface with internal staff to coordinate the submission of paper and electronic records.
• Assist with additional records management initiatives and programs as required under the task scope.

Requirements:

• Direct experience with OpenText Documentum (specifically WebTop and the Records Management/Retention modules).
• Proficiency in document scanning workflows and PDF optimization, including OCR (Optical Character Recognition) for text cleanliness and accessibility.
• Deep understanding of records retention schedules and the ability to apply complex lifecycle policies to digital records.
• Proven ability to meet strict Service Level Agreements (SLAs), specifically the 2-hour processing window for record profiling.
• Strong interpersonal skills to provide technical training to users and coordinate effectively with internal stakeholders.
• Exceptional attention to detail regarding metadata entry and the identification of duplicate records.
  
  

ASSYST Benefits:
We are proud to offer a robust benefits package including medical, dental, vision, 401(k) retirement plan, disability insurance, flexible spending accounts and more in order for our employees to maintain a secure work/life balance.

ASSYST is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law