Applications Analyst II (Radiology IT Support)

Overview

Remote
On Site
Hybrid
Full Time

Skills

Technical Support
Data Transfer Process
Desktop Publishing
Field Service
Network
Application Support
Editing
DICOM
Reporting
Storage
Computer Science
Information Systems
PACS
Remote Support
Management
Managed Services
Collaboration
Partnership
Value Engineering
Effective Communication
Law

Job Details

This position is located at Mount Sinai-Union Square located at 10 Union Square East, New York, NY 10003
This is a hybrid/onsite position (80% on-site and 20% remote) Candidate may need to travel/report to other locations, if needed.

This position is specifically for Radiology DTP Support. This position will provide support onsite/remote support for Radiology department across all facilities of Mount Sinai Health System. The primary location is Mount Sinai - Union Square.
Responsibilities
  • Communicate and coordinate with field service engineers, network personnel, technologists, and radiologists.
  • Provide remote and on-site Radiology application support for radiologists
  • Create new user logins and edit permissions in PACS and reporting systems for Radiology technologists and schedulers.
  • Reconcile and merge patient images that are missing DICOM info and have not reached the correct accession.
  • Onboard new radiologists by creating logons on all reporting systems, introduce/train them for all radiology software, and providing on-call support.
  • Create and merge outside exams for consult studies requested by other physicians.
  • Troubleshoot issues preventing storage for images on PACS. Resolving these issues are critical to ensure accurate and timely reads.
Qualifications
  • Bachelor degree in Computer Science or a related discipline or an equivalent combination of education and work experience
  • Four years of solid, diverse work experience in IT
Strongly preferred:
  • 2 to 3 years of experience with support of Radiology Information systems namely Radiology PACS, Powerscribe applications, PACS workstation, and user desktop support skills.


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