Overview
Skills
Job Details
Job Description:
***Crop to Crop resumes are accepted
Location Requirement: Onsite or Remote? Candidates must be CURRENT WI residents. No relocation is allowed. The selected hire must be onsite a minimum of two days per week.
Under the general guidance of the IT Solution Delivery Manager, this position is responsible for growing
and operating the Information Technology Solution Delivery program at Wisconsin Department of
Financial Institutions (DFI). This position serves as an expert resource and relies on extensive experience
and judgment to plan and accomplish goals.
Essential duties include: reviewing and understanding business objectives and problems, analyzing user
requirements, procedures, and problems to improve existing or developing computer systems;
conferring with personnel of organizational units involved to analyze current operational procedures,
identify problems, and learn specific input and output requirements, such as forms of data input, how
data is to be summarized, and formats for reports; writing detailed stories, based on business
requirements and user stories, for program functions, and steps required to develop or modify computer
programs; writing operational manuals for users; performing testing, validation, and quality assurance of
DFI s information technology; maintaining a high degree of professionalism including during interactions
with executive leadership; creating and implementing IT policies, procedures, standards and guidelines.
- Lead and participate in teams representing the business needs to technical staff and technology system capabilities to business staff.
- Facilitate discussions among all appropriate technical and business staff to clarify business rules, define system output, facilitate the design of business and technology system processes.
- Analyze and document business rules, business and technical requirements, and system operations and procedures.
- Develop technical specifications to meet business requirements.
- Review existing and proposed rules, policies, and procedures for impact on current and proposed business processes. When necessary, adjust proposed processes or propose rule, policy or procedure changes to maintain compliance with all applicable constraints.
Required Skills (must have at least 8 years of experience):
- Advanced knowledge of business and technical analysis: business process documentation, process design, requirements gathering, functional design.
- Advanced knowledge of quality assurance and software testing methodologies.
- Knowledge of project management principles, methods, and practices.
- Effective and professional communication and interpersonal skills when dealing with a variety of customers including executives.
- Highly self-motivated with the ability to effectively prioritize and execute tasks with strong attention to detail.
Desired Skills:
- ITIL 4 Foundation certification or similar
- CompTIA A+ certification of similar
- PMP certification or similar