Overview
Skills
Job Details
Overview
We are seeking an experienced ServiceNow IRM/GRC Architect to lead the design, implementation, and governance of enterprise-wide Integrated Risk Management (IRM) solutions on the ServiceNow platform. This senior role requires a strong mix of technical expertise, solution architecture, and domain knowledge in risk, compliance, and audit. The ideal candidate will partner with business leaders, risk managers, and IT stakeholders to deliver scalable IRM/GRC solutions that align with enterprise risk frameworks and regulatory requirements.
Key Responsibilities
Solution Architecture & Design: Define and design end-to-end ServiceNow IRM/GRC architecture covering Policy & Compliance, Risk Management, Audit, Vendor Risk, and Business Continuity modules.
Implementation Leadership: Lead and oversee full lifecycle implementations, including requirement gathering, solution design, configuration, integration, testing, and deployment.
Stakeholder Engagement: Collaborate with senior business stakeholders, auditors, and compliance leaders to align solutions with enterprise risk strategies and frameworks (e.g., NIST, ISO, SOC, SOX).
Platform Development: Drive customization of workflows, business rules, client scripts, integrations, and automation to meet organizational needs.
Risk & Compliance Enablement: Ensure IRM/GRC solutions support governance programs and provide accurate, actionable reporting through dashboards and analytics.
Standards & Best Practices: Define architectural standards, governance models, and best practices for sustainable IRM/GRC implementations.
Technical Leadership: Mentor and guide ServiceNow developers and administrators, ensuring quality and scalability in solution delivery.
Optimization & Roadmapping: Continuously assess platform performance, recommend enhancements, and define IRM/GRC roadmap for long-term enterprise adoption.
Required Qualifications
Experience: 10+ years in IT with at least 6 8 years dedicated to ServiceNow, including 4+ years specifically in IRM/GRC solution design and delivery.
Architecture Expertise: Proven experience as a ServiceNow Architect or Senior Consultant with ability to design and implement enterprise-scale IRM/GRC solutions.
Framework Knowledge: Strong understanding of risk and compliance frameworks (NIST, ISO, SOC, SOX, HIPAA, GDPR).
Certifications (preferred/required):
ServiceNow Certified Implementation Specialist Risk & Compliance (CIS RC)
ServiceNow Certified Implementation Specialist Audit Management
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD) is a plus
Technical Skills: Strong expertise in workflows, business rules, client/server scripts, integrations (REST/SOAP APIs), and dashboard/report design.
Leadership: Demonstrated ability to lead cross-functional teams, engage with executives, and drive platform adoption across enterprise.
Soft Skills: Strong communication, stakeholder management,