Desktop Support Technician

Overview

On Site
$23 - $24
Contract - W2
Contract - 12 Month(s)

Skills

Troubleshooting
Installation
Configuration

Job Details

Immediate need for a talented Desktop Support Technician. This is a 12+months contract opportunity with long-term potential and is located in Loves Park, IL (Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID: 25-75866

Pay Range: $23 - $24/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Requirements and Technology Experience:

  • Key Skills; Troubleshooting, Installation, Configuration
  • Troubleshoots, images, wipes, configures, orders, and ships out laptop computers, iPads, and mobile phones (iOS and Android).
  • Computer hardware, software and mobile phone troubleshooting. Experience with ServiceNow ticketing system.
  • Orders and replaces computer parts as needed. Follows and/or documents troubleshooting processes.
  • Maintains, upgrades, replaces, identifies, and analyzes defective hardware or software.
  • Must be self-motivated and enjoy working in a fast-paced, ever-changing work environment.
  • Works well independently as well as within a team.
  • Represents Client in a professional and businesslike manner and communicates effectively with customers and associates.
  • Top 2 skills: Desktop Support and Customer Service.
  • Experience: Min. 3 years of experience.
  • A+ certification is a plus.
  • Conversion Rate (after 3 months) : $29/hr

Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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