Overview
On Site
Contract - Independent
Skills
IT Operations
Tier 1
Laptop
Tier 2
Help Desk
Software Packaging
Inventory
Computer Hardware
Telecommunications
Hardware Installation
Supervision
Network
Documentation
End-user Training
Technical Support
Analytical Skill
Problem Solving
Conflict Resolution
Communication
A+
Training
Network+
Microsoft Certified Professional
Privacy
Marketing
Job Details
Location: Tulsa, OK
Salary: Negotiable
Description: Our client is currently seeking a IT Helpdesk Support!
We're seeking an entry-level IT Support Technician to provide Tier 1 technical support and assist with hardware and software installations, troubleshooting, and user support. This role is ideal for someone with strong communication skills, a customer-first mindset, and a desire to grow in IT operations.
Responsibilities
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
Salary: Negotiable
Description: Our client is currently seeking a IT Helpdesk Support!
We're seeking an entry-level IT Support Technician to provide Tier 1 technical support and assist with hardware and software installations, troubleshooting, and user support. This role is ideal for someone with strong communication skills, a customer-first mindset, and a desire to grow in IT operations.
Responsibilities
- Provide Tier 1 support for desktop, laptop, and voice systems; assist with Tier 2 support as needed.
- Respond to user requests and resolve routine technical issues.
- Document support activity and maintain records in the Help Desk system.
- Install and configure software, hardware, and peripheral devices.
- Create application packages for quick deployment.
- Maintain inventory of desktop hardware and peripherals.
- Assist with server and telecom hardware installation under supervision.
- Monitor and resolve basic system, network, and security issues.
- Maintain physical and logical security accounts.
- Relocate technical equipment as needed.
- Write clear procedural documentation and provide basic user training.
- High School Diploma or equivalent.
- 2+ years of related IT support experience.
- Basic computer, analytical, and problem-solving skills.
- Strong interpersonal and communication abilities.
- A+ certification (within 6 months of hire).
- MCP certification (within 12 months of hire).
- Training or certification in Network+, MCDST, or HDI.
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.