EPIC Site Support Specialist

Overview

On Site
Depends on Experience
Full Time

Skills

Epic
Ambulatory Care
Business Process
Training
Application Support
Workflow
Management

Job Details

Job type: Full-time

Job Description
I am currently looking for an EPIC Site Support Specialist to work in a full-time role based in Nashua, NH. Please let me know your interest so that we can discuss this position in detail.

Work Location: 172 Kinsley St, Nashua, NH 03060

Job Summary
The Site Support Specialist - Acute, provides customer and application support for Epic and other applications that support business processes across acute & ambulatory services. The incumbent acts as subject matter expert (SME) to provide at the elbow assistance & guidance for acute & ambulatory clinical staff. The incumbent partners with vendor support teams to resolve application issues when necessary. The Site Support Specialist, provides on-call support and on-site support as scheduled and as needed.

Skills
  • We require someone with Epic experience and more direct experience in supporting physicians' clinical and hospital/outpatient operational workflow
  • Good working knowledge of how physicians work and how physician practices work.
  • MUST have Epic Provider Workflow experience and be onsite 5 days a week. He/ She will be training providers to use Epic and providing in person support as providers use Epic.
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