Program Manager

100% remote- in DC/VA/MD/WV/DE/NC/PA/FL/NJ/NY/TX

C2H

Healthcare strongly preferred

PMP Preferred

Must have managed multiple workstreams

Must have managed projects totaling $5m+

Strongly prefer someone that has done a product rollout

This will be managing the rollout of new products to expand their small business market.

PURPOSE:

Manages end-to-end oversight of business initiatives. Drives teams and internal projects to maintain and enhance program performance over time. Guides stakeholders through key decisions, communicates and coordinates activities internally and across departments. Facilitates process improvement and identifies and articulates stakeholder needs to drive strategies and maximize outcomes related to ROI, customer satisfaction, and organizational metrics and performance.

ESSENTIAL FUNCTIONS:
30% Manages complex program(s) or strategic initiatives that span organizational boundaries, and have a significant legal and/or financial impact to Client's Business. Identifies process improvement opportunities and takes action to implement enhancements to maximize outcomes and growth.

25% Coordinates with internal and external stakeholders to launch, maintain, and enhance complex program(s). Provides direction and motivation to project teams in a matrixed environment. Drives outcomes by fostering a collaborative culture. Manages relationships with key stakeholders, including management and vendors.

25% Measures, evaluates and reports on program(s) performance related to ROI, customer satisfaction, and other organizational metrics. Effectively forecasts and manages people, process and technology related resources to ensure successful achievement of corporate goals.

20% Guides stakeholders and leadership through key decisions and communicates and coordinates activities internally and across network of partners.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education Level: Bachelor's Degree

Education Details: Business Management or related field

Experience: 8 years project management or program management experience

In Lieu of Education
In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Preferred Qualifications
Master's Degree
Project Management Professional Certification (PMP)

Knowledge, Skills and Abilities (KSAs)
Ability to synthesize large complex data and analysis into clear, concise, executive level presentations that allow for rapid grasp of business problem or opportunity and understanding of feasible solutions. , Expert
Effective understanding of how functions integrate within the division and the strategic concept behind the corporate goals. , Expert
Ability to translate business needs as it relates to technology, systems, and vendor platforms, Expert
Ability to identify and shepherd strategic opportunities that have a significant impact on the organization., Advanced
Ability to establish working relationships and influence/persuade across all levels of leadership including C-Suite., Advanced
Knowledge and discipline of Process Improvement, Advanced
Use of Microsoft Applications, Advanced

The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on Federal health care programs. Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

Licenses/Certifications
Certified Project Management Professional (PMP)-PMI Pref

Regards,

Ayush Sharma IT Technical Recruiter

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