Senior DELMIAworks Systems Analyst - G

Senior DELMIAworks Systems Analyst, Boyertown, PA

The Senior DELMIAworks Systems Analyst will lead the expansion of standard processes in IQMS ERP (now called DELMIAworks) and related applications to scale business operations, improve existing practices, and address new business requirements. This role requires a deep working knowledge and understanding of core business systems, including but not limited to IQMS and/or Oracle. Knowledge of all areas covered by the ERP system is required, including manufacturing, planning, purchasing, finance, reporting, etc. The role is based in Boyertown, PA, and requires 3 days onsite (Tuesday, Wednesday, Thursday). Willingness and ability to travel up to 25% (1-2 times every 2 months).

Senior DELMIAworks Systems Analyst Responsibilities:

- Develop processes to handle operational issues within direct area of responsibility; maintain robust operational management discipline using metrics, and ensure all colleagues operate within published procedures and professional standards in order to achieve all processing metrics and department standards.

- Develop methodology to ensure that assigned task that are complex in nature are managed effectively and in a timely manner ensuring Client measurement Service Level Agreements (SLAs) are adhered to, in order to provide services in an efficient, effective and regulatory compliant manner.

- Communicate direction for team meetings and activities to encourage the sharing of opinions, ideas, knowledge, and solutions, approve inputs received for the evolution of the operational model at all levels of the organization, counsel on, and where required, lead change efforts, projects, quick wins, question what next and encourage ideas in order to promote new process improvement ideas that leverage technology solutions and to improve provision of service.

- Develop strategy to manage individual performance and for development plans for each team member with effective mentoring, providing inputs on performance feedback and all people related matters including recruiting, salary/bonus, performance management, training, talent mapping, succession planning, status changes, etc. and facilitates training sessions for all colleagues as applicable in order to support, and guidance to less experienced Colleagues and help develop department resources.

- Approve the travel and expense operating budget for the team in order to manage costs, working within budgetary/financial objectives for the team.

- Approve Senior Leadership service activity reports and present technical information for Management and Leadership to ensure documentation for the purpose of decision making.

- Develop relationships with peers on complex and contentious reinsurance developments internally and builds, promotes and maintain relationships with Brokers, Clients, and Markets to support the team and/or department externally for all aspects of reinsurance service processing and to understand and resolve problems for all external stakeholders.

Senior DELMIAworks Systems Analyst Qualifications:

- Bachelor s degree in information technology, Computer Science, or a related field.

- 3+ years of in-depth experience with IQMS/DELMIAworks across various modules.

- Hands-on development and implementation experience with ERP systems, preferably IQMS/DELMIAworks.

- Strong understanding of systems setups and configurations.

- Strong experience in designing and developing Crystal Reports.

- Excellent problem-solving and analytical skills.

- Ability to work independently and as part of a team.

- Strong communication and interpersonal skills.

- Willingness and ability to travel up to 25%.

- Solid experience delivering and implementing ERP solutions across multi-site manufacturing organizations.

- Extensive experience implementing and supporting IQMS.

- Strong knowledge of manufacturing operations.

- Strong skills with SQL and Crystal Reports required.

- Excellent verbal and written communication skills, including the ability to communicate complex ideas concisely to a variety of stakeholders.

- Ability to manage multiple complex projects and initiatives with minimal oversight.

- Self-motivated, organized, accurate, and detail-oriented, with a strong sense of urgency.

Senior DELMIAworks Systems Analyst Preferred Qualifications:

- Previous experience in the manufacturing industry, particularly in plastics manufacturing.

- Experience with other reporting tools and ERP systems.

- Experience in multi-ERP environments.

- Experience with IT integration of acquired companies.

- Experience implementing quality management systems.

Screening Questions:

• Please provide the link to candidate s LinkedIn profile:
• What is the candidate s highest level of education?
• Has the candidate applied or been interviewed for any role with this company in the past? If so, please provide details.
• What is the candidate s desired total compensation? (Please specify base salary vs. commission/bonus expectation.)
• Where is the candidate located? If the candidate is not near the job location, please explain relocation plan in detail (e.g. timeline, relocating with family, selling/buying property.)
• Is the candidate legally authorized to work in the US for any employer?
• Will the candidate now or in the future, require immigration sponsorship for work authorization (for example, H-1B status)?
• Have you discussed with the candidate and ensured they are aware that this role follows a hybrid model: 3 days onsite (Tuesday, Wednesday, Thursday) and 2 days remote? There is also an option to work onsite all week for those interested.
• How many years of experience do you have working with IQMS/DELMIAworks (or similar ERP systems)? Please describe the modules you have worked with and your depth of experience with each.
• Have you been involved in the implementation of IQMS/DELMIAworks or any other ERP system? Can you share a specific example of a project where you had hands-on development and implementation experience?
• Describe an ERP implementation or upgrade project you were part of and what steps did you take to gather and document functional/technical requirements from business leaders during an ERP implementation?
• Do you have experience in designing and developing Crystal Reports? If yes, can you describe the types of reports you have created and how they were used by the business?
• What experience do you have in the manufacturing industry, particularly in plastics manufacturing? How have you applied ERP systems in these environments?
• Have you worked with manufacturing, operations, or quality teams to integrate ERP solutions that drive business efficiencies and improve processes? Can you describe a specific project?

Benefits include medical insurance, retirement plan, PTO, etc.

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