Overview
On Site
USD 20.00 - 23.00 per hour
Full Time
Skills
Printers
Network
Server Hardware
Computer Networking
LAN
Research
Technical Training
Operating Systems
Repair
Inventory
Quality Assurance
Onboarding
Computer Hardware
Laptop
Training
Regulatory Compliance
Auditing
Microsoft Windows
Customer Service
Help Desk
Technical Support
Active Directory
Service Desk
Application Support
Microsoft Office
Information Technology
Computer Science
SolidWorks
AutoCAD
Multitasking
Conflict Resolution
Problem Solving
Dependability
Management
Taxes
Life Insurance
SEP
Partnership
Collaboration
Business Transformation
Law
Job Details
Description
This role will be the first point of contact for employees seeking technical assistance. This role is responsible for troubleshooting, diagnosing, and resolving hardware, software, phone system, cell phones, printers/copiers and personal computer systems and network-related issues while delivering excellent customer service to all levels of users.
Responsibilities
Assist in day-to-day maintenance and operation of various systems/components:
o Desktop and server hardware
o Business applications
o Security systems
o Phone systems
o Networking systems
o Printer/Label/Imaging systems
Assist in monitoring and responding to PC/LAN issues.
Provide help desk support to local and remote users 24/7.
Respond to issues, research appropriate remedial actions, and document the issue, action, and outcome of each request.
Provide IT training and support for all users, tailoring instruction to skill level.
Install/upgrade/configure/repair software (operating systems & applications)
Install/upgrade/configure/repair hardware.
Maintain inventory of equipment.
Contact software/hardware vendors when issues can't be resolved in-house.
Perform QA functions for system installations/upgrades/modifications.
Collect, compile, refine, and catalog system data.
Identify and suggest possible opportunities and improvements regarding procedures, systems, and/or other remedial techniques.
New Hire Onboarding:
o Set up accounts, permissions, and access in Active Directory, Microsoft 365, and other business applications.
o Prepare and configure hardware (laptops, phones, monitors, etc.) for new employees.
o Support first-day IT orientation and training for new hires.
Termination/Offboarding:
o Disable accounts, email, and access according to security policies.
o Recover, wipe, and reimage company-issued devices.
o Ensure secure handling of data and compliance with company policies.
Support IT projects and initiatives, including upgrades, rollouts, and audits.
Valid state driver's license for travel between facilities.
Other duties as assigned.
Skills
Support, Windows 10, Troubleshooting, Help desk, Customer service, Desktop, Help desk support, Technical support, Active directory, Office 365, Service desk, Application support, Microsoft office
Additional Skills & Qualifications
High School Diploma or GED required / Associate degree in Information Technology, Computer Science, or related field experience.
Knowledge of CAD/engineering software (SolidWorks, AutoCAD, etc.).
Ability to multi-task and prioritize in a fast-paced changing environment.
Ability to independently follow documented procedures.
Ability to leverage technology to simplify processes and improve employee satisfaction.
Strong problem solving with the ability to exercise sound judgment and make decisions based on accurate and timely analyses.
High level of integrity and dependability with a strong sense of urgency and results.
Willing and able to be flexible (coverage for multiple shifts).
Ability to effectively manage sensitive and confidential information in a professional manner
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $20.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Minneapolis,MN.
Application Deadline
This position is anticipated to close on Sep 30, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
This role will be the first point of contact for employees seeking technical assistance. This role is responsible for troubleshooting, diagnosing, and resolving hardware, software, phone system, cell phones, printers/copiers and personal computer systems and network-related issues while delivering excellent customer service to all levels of users.
Responsibilities
Assist in day-to-day maintenance and operation of various systems/components:
o Desktop and server hardware
o Business applications
o Security systems
o Phone systems
o Networking systems
o Printer/Label/Imaging systems
Assist in monitoring and responding to PC/LAN issues.
Provide help desk support to local and remote users 24/7.
Respond to issues, research appropriate remedial actions, and document the issue, action, and outcome of each request.
Provide IT training and support for all users, tailoring instruction to skill level.
Install/upgrade/configure/repair software (operating systems & applications)
Install/upgrade/configure/repair hardware.
Maintain inventory of equipment.
Contact software/hardware vendors when issues can't be resolved in-house.
Perform QA functions for system installations/upgrades/modifications.
Collect, compile, refine, and catalog system data.
Identify and suggest possible opportunities and improvements regarding procedures, systems, and/or other remedial techniques.
New Hire Onboarding:
o Set up accounts, permissions, and access in Active Directory, Microsoft 365, and other business applications.
o Prepare and configure hardware (laptops, phones, monitors, etc.) for new employees.
o Support first-day IT orientation and training for new hires.
Termination/Offboarding:
o Disable accounts, email, and access according to security policies.
o Recover, wipe, and reimage company-issued devices.
o Ensure secure handling of data and compliance with company policies.
Support IT projects and initiatives, including upgrades, rollouts, and audits.
Valid state driver's license for travel between facilities.
Other duties as assigned.
Skills
Support, Windows 10, Troubleshooting, Help desk, Customer service, Desktop, Help desk support, Technical support, Active directory, Office 365, Service desk, Application support, Microsoft office
Additional Skills & Qualifications
High School Diploma or GED required / Associate degree in Information Technology, Computer Science, or related field experience.
Knowledge of CAD/engineering software (SolidWorks, AutoCAD, etc.).
Ability to multi-task and prioritize in a fast-paced changing environment.
Ability to independently follow documented procedures.
Ability to leverage technology to simplify processes and improve employee satisfaction.
Strong problem solving with the ability to exercise sound judgment and make decisions based on accurate and timely analyses.
High level of integrity and dependability with a strong sense of urgency and results.
Willing and able to be flexible (coverage for multiple shifts).
Ability to effectively manage sensitive and confidential information in a professional manner
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $20.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Minneapolis,MN.
Application Deadline
This position is anticipated to close on Sep 30, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.