Overview
On Site
$75 - $80
Accepts corp to corp applications
Contract - 12 month(s)
100% Travel
Skills
networking
VOIP
Technical Support
documentation
Asset Management
test cases
DMS
GIS
Deployment
Data Center
Confident
Presentation Skills
wireless
LAN/WAN
Remediation
Telecommunications
Telecommunication
ACD
Cabling
Telephony
Trunking
Circuits
Telematics
SMS
WAN Troubleshooting
MMS
Point-to-Point
E911
LEC
Radio Systems
Communications Systems
Inbound and Outbound
Job Details
Title: Emergency Communications Engineer
Client: NYC Agency
Location: Brooklyn, NY
Duration: 12 Months
Work Hours: 35 hrs/week
Client: NYC Agency
Location: Brooklyn, NY
Duration: 12 Months
Work Hours: 35 hrs/week
Scope Of Services
Oversight of vendors supporting emergency communications, telecommunications services, and infrastructure
Coordinate with 911 Originating Service Providers, neighbouring jurisdictions and Emergency Communications Relay Centers
Deployment of and support for Emergency Communications network infrastructure including racking and cabling equipment
Configure and test Emergency Communications network infrastructure
Technical support for E911 and NG911 telephony and telecommunications systems and services associated with 911 call delivery to New York City's Public Safety Answering Centers
Technical support for Text-to-911 (TT911) services, including inbound and outbound SMS, MMS and RTT technology and services
Technical support and oversight for vendor managed ESInet services and systems
Technical support for Public Safety Unified Communications systems and services
Technical support for all emergency point-to-point, alarm relays, automated inbound 911 relays, telematics and third-party 911 communications
Triage and investigate incidents involving communication, infrastructure and service failures, including identifying root cause and remediation
Technical support for 911 and TT911 test environments within the 911 lab, validate test cases and results.
Provide Emergency Communication technology asset management support
Mandatory Skills
Coordinate with 911 Originating Service Providers, neighbouring jurisdictions and Emergency Communications Relay Centers
Deployment of and support for Emergency Communications network infrastructure including racking and cabling equipment
Configure and test Emergency Communications network infrastructure
Technical support for E911 and NG911 telephony and telecommunications systems and services associated with 911 call delivery to New York City's Public Safety Answering Centers
Technical support for Text-to-911 (TT911) services, including inbound and outbound SMS, MMS and RTT technology and services
Technical support and oversight for vendor managed ESInet services and systems
Technical support for Public Safety Unified Communications systems and services
Technical support for all emergency point-to-point, alarm relays, automated inbound 911 relays, telematics and third-party 911 communications
Triage and investigate incidents involving communication, infrastructure and service failures, including identifying root cause and remediation
Technical support for 911 and TT911 test environments within the 911 lab, validate test cases and results.
Provide Emergency Communication technology asset management support
Mandatory Skills
8+ years of experience working in a data center or in the field supporting related work
8+ years of experience in network support, LAN/WAN troubleshooting.
8+ years of experience in communications routing, transport and delivery (Wireline, Wireless and VoIP)
8+ experience using documentation tools (MS Excel, MS Visio, MS Word, Etc.)
Working knowledge of networking hardware and topologies
Working knowledge of telecommunication cabling standards, ability to pull and terminate cabling in a variety of customer environments
Working Knowledge of computing systems and hardware
Experience with LEC circuits termination and turn-up
Ability to perform physical work related to the job
Ability to follow detailed job documents
Must be willing to travel within the NYC region to meet customer SLA's
Must be willing to work on-call, after hours and weekends when required
Desirable skills
8+ years of experience in network support, LAN/WAN troubleshooting.
8+ years of experience in communications routing, transport and delivery (Wireline, Wireless and VoIP)
8+ experience using documentation tools (MS Excel, MS Visio, MS Word, Etc.)
Working knowledge of networking hardware and topologies
Working knowledge of telecommunication cabling standards, ability to pull and terminate cabling in a variety of customer environments
Working Knowledge of computing systems and hardware
Experience with LEC circuits termination and turn-up
Ability to perform physical work related to the job
Ability to follow detailed job documents
Must be willing to travel within the NYC region to meet customer SLA's
Must be willing to work on-call, after hours and weekends when required
Desirable skills
Bachelor's degree from an accredited college in computer science or related area of study
Strong oral, written, and presentation skills; ability to communicate in a credible and confident manner in clear, concise language
Experience with Emergency Communications infrastructure, systems, applications and related technologies
Knowledge of E911 call routing, selective routing, trunking and location-based routing
Knowledge of DMS and ACD systems
Knowledge of ANI / ALI services and functionality
Knowledge of 9-1-1 Call Handling Systems
Knowledge of Land-mobile-radio systems, P25 conventional and trunked networks
Knowledge of NG9-1-1 ESINET call routing
Knowledge of SMS, RTT, TCC routing, SMS aggregation
Knowledge of GIS and location-based identification systems
Strong oral, written, and presentation skills; ability to communicate in a credible and confident manner in clear, concise language
Experience with Emergency Communications infrastructure, systems, applications and related technologies
Knowledge of E911 call routing, selective routing, trunking and location-based routing
Knowledge of DMS and ACD systems
Knowledge of ANI / ALI services and functionality
Knowledge of 9-1-1 Call Handling Systems
Knowledge of Land-mobile-radio systems, P25 conventional and trunked networks
Knowledge of NG9-1-1 ESINET call routing
Knowledge of SMS, RTT, TCC routing, SMS aggregation
Knowledge of GIS and location-based identification systems
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