Overview
Hybrid
$80,000 - $100,000
Full Time
Skills
ITIL
Job Details
Role: ITIL Lead
Location: Chicago, IL (Hybrid)
Duration: Full-time
Keywords: ITIL, Lead, ITSM, Change management, Incident management
NOTE: Candidate should have lead or managerial experience
Skills
- Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
- ITIL Foundation Certification is required; advanced ITIL certifications are preferred.
- Experience in supporting ITIL processes in a medium to large organization.
- Strong knowledge of ITIL frameworks and best practices.
- Excellent analytical, problem-solving, and decision-making skills.
- Effective communication and interpersonal skills.
- Ability to work collaboratively with cross-functional teams.
- Proficiency in using ITSM tools and software.
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