Overview
On Site
Full Time
Skills
Problem Solving
Conflict Resolution
Software Troubleshooting
Customer Support
Software Support
Technical Support
Collaboration
System Administration
IT Operations
Research
Project Management
Workflow
Process Improvement
Computer Hardware
Network
Microsoft Office
Database Administration
Communication
Customer Service
Management
Enterprise Resource Planning
Manufacturing Execution System
MES
Documentation
Organizational Skills
Process Automation
Python
Scripting
Manufacturing
Inventory
Systems Engineering
Job Details
Systems Engineer
Position Summary:
We are seeking a motivated and versatile Systems Engineer to join our onsite IT team. This role will require a dedicated individual with exceptional problem-solving skills, a commitment to high-level customer service, and the ability to support diverse IT needs, ranging from hardware and software troubleshooting to managing computers tied to manufacturing equipment processes. The ideal candidate will thrive in a dynamic environment, be comfortable navigating a corporate IT structure, and demonstrate a proactive approach to challenges, including identifying and implementing technology-driven solutions to automate manual processes.
This position is full-time, onsite, and requires occasional after-hours and weekend availability to address critical issues. Applicants with a degree or at least 5 years of relevant experience may apply.
Key Responsibilities:
Customer Support:
Hardware and Software Support :
Manufacturing IT Support:
Systems Administration:
Process Automation and Improvement:
Project Management:
Flexibility and Initiative:
Required Qualifications:
Preferred Skills:
Work Environment:
Note: This job description outlines the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the role.
Please note that this position is an onsite role located in Owatonna, MN.
1088316
Job: Systems Engineering
Job Family: TECHNOLOGY
Organization: Assessment & Qualifications
Schedule: FULL_TIME
Req ID: 17821
Position Summary:
We are seeking a motivated and versatile Systems Engineer to join our onsite IT team. This role will require a dedicated individual with exceptional problem-solving skills, a commitment to high-level customer service, and the ability to support diverse IT needs, ranging from hardware and software troubleshooting to managing computers tied to manufacturing equipment processes. The ideal candidate will thrive in a dynamic environment, be comfortable navigating a corporate IT structure, and demonstrate a proactive approach to challenges, including identifying and implementing technology-driven solutions to automate manual processes.
This position is full-time, onsite, and requires occasional after-hours and weekend availability to address critical issues. Applicants with a degree or at least 5 years of relevant experience may apply.
Key Responsibilities:
Customer Support:
- Provide exceptional support to internal customers, ensuring timely resolution of hardware and software issues
- Act as the primary point of contact for onsite IT needs, delivering clear and professional communication
Hardware and Software Support :
- Diagnose, troubleshoot, and resolve technical issues across a variety of hardware and software platforms
- Install, configure, and maintain computers, peripherals, and other IT equipment
Manufacturing IT Support:
- Support and maintain computers and systems managing manufacturing equipment processes
- Collaborate with manufacturing teams to ensure seamless operation of IT-related processes
Systems Administration:
- Maintain and update systems and applications, ensuring they align with corporate IT standards and best practices
- Monitor system performance and implement optimizations as needed.
Process Automation and Improvement:
- Analyze existing workflows to identify repetitive manual tasks and inefficiencies.
- Develop and implement automation strategies using technology solutions to streamline IT operations and manufacturing processes.
- Research and integrate innovative technologies to drive efficiency improvements.
Project Management:
- Participate in IT projects, including system upgrades, deployments, and process improvement
- Document workflows, procedures, and system configurations
Flexibility and Initiative:
- Step outside the general scope of responsibilities to address urgent needs or special projects
- Identify opportunities for process improvements and contribute to their implementation
Required Qualifications:
- A relevant degree in Technology or at least 5 years of IT experience in manufacturing environment in lieu of a degree.
- Proven ability to troubleshoot and resolve hardware, software, and network issues.
- High proficiency in Microsoft Office Suite applications
- Proficiency in database maintenance and queries
- Familiarity with IT systems in a manufacturing or industrial setting is a strong advantage.
- Excellent communication and interpersonal skills to deliver outstanding customer service
- Ability to work independently and manage multiple priorities in a fast-paced environment
- Willingness to provide after-hours and weekend support as needed
Preferred Skills:
- Experience supporting manufacturing IT systems or processes
- Knowledge of ERP systems or manufacturing execution systems (MES)
- Strong documentation and organizational skills
- Experience with process automation tools such as Power Automate, Python, or scripting languages
Work Environment:
- Onsite role in a manufacturing environment, with potential exposure to factory noise and climate variations
- Physical requirements include lifting IT equipment (up to 50 lbs.), bending, and standing for extended periods
Note: This job description outlines the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the role.
Please note that this position is an onsite role located in Owatonna, MN.
1088316
Job: Systems Engineering
Job Family: TECHNOLOGY
Organization: Assessment & Qualifications
Schedule: FULL_TIME
Req ID: 17821
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.