Technical Analyst 4-Support

Overview

On Site
Full Time

Skills

Technical Support
Customer Satisfaction
Instrumentation
Problem Solving
Conflict Resolution
Computer Science
Database Administration
Database
Cloud Computing
Value Engineering
Innovation
Life Insurance
Accessibility
Oracle
Law

Job Details

Job Description

Entity: Oracle America, Inc.

Job Duties: Deliver solutions to the Oracle customer base while serving as an advocate for customer needs. Offer strategic technical support to assure the highest level of customer satisfaction. Create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. Serve as an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. May telecommute. (385.33113)

Employer will accept a Bachelor's* degree in Computer Science, Engineering, or related technical field, followed by 5 years of progressive, post-baccalaureate experience in the job offered or in a Technical Analyst-related occupation.

*In lieu of a Bachelor's degree, employer will accept 2 years of work experience.

Position requires:
  • Database Administration;
  • Database Patching;
  • Database Cloning;
  • Database Upgrades; and
  • Troubleshooting Database issues.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.