Overview
On Site
USD 18.00 - 22.00 per hour
Full Time
Skills
Remote Support
Aerospace
Microsoft Windows 7
Microsoft Operating Systems
Issue Tracking
IT Service Management
Cabling
Computer Networking
Microsoft Office
Microsoft Outlook
Microsoft Excel
Microsoft Exchange
Communication
Customer Service
ServiceNow
Microsoft Certified Professional
ITIL
Telecommunications
Computer Hardware
Documentation
Regulatory Compliance
Research
Auditing
Operating Systems
Reporting
Network
Management
Business Process
Taxes
Life Insurance
Partnership
Collaboration
Business Transformation
Law
Job Details
Job Description:
Our client in the aerospace and defense industry is looking for a Desktop
Support Specialist to support their End User Services team ON-SITE. Their rule
of thumb is "1 tech per every 350 devices", so really looking for someone who's
coming from a mid-enterprise sized environment to keep up with their volume of
tickets.
Requirements:
2-3+ years' experience troubleshooting and supporting PC, hardware, desktop
at an enterprise level
Experience and working knowledge within MS Windows 7 and above
Experience working w/ ServiceNow or similar ticketing system
Extensive experience working within ITSM systems and processes
Understanding of network connectivity/cabling and networking, and Active
Directory
Strong knowledge of the Office Suite - Outlook, Word, Excel, Exchange, etc.
Strong communication and customer service mentality
Nice to have:
Experience w/
ServiceNow
MCSE Certification
ITIL Certified
Responsibilities:
Supports, maintains, develops and troubleshoots the network computer and
telecommunication systems, related peripheral devices and local area networks.
Designs, configures, tests and implements network computer systems and
operating system architectures.
Analyzes and solves complex problems of network (operating) system hardware
and software components.
Creates and maintains detailed documentation and procedures governing the
network computer systems and peripherals in all aspects of its utilization;
ensure associates work in compliance with the documented procedures and
guidelines.
Designs, tests and implements new computer systems, operating systems and
applications.
Performs continuous research and audits to ensure continuous and high levels
of performance, security and availability of network and operating systems and
peripheral devices.
Ensures regular reporting to management regarding performance and service
levels of network systems, in order to inform responsible management about
major deviations and/or corrective actions.
Maintains close relations with local management staff to ensure the local
business processes are continuously and adequately being supported and
developed by IT.
Pay and Benefits
The pay range for this position is $18.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Vergennes,VT.
Application Deadline
This position is anticipated to close on Aug 5, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Our client in the aerospace and defense industry is looking for a Desktop
Support Specialist to support their End User Services team ON-SITE. Their rule
of thumb is "1 tech per every 350 devices", so really looking for someone who's
coming from a mid-enterprise sized environment to keep up with their volume of
tickets.
Requirements:
2-3+ years' experience troubleshooting and supporting PC, hardware, desktop
at an enterprise level
Experience and working knowledge within MS Windows 7 and above
Experience working w/ ServiceNow or similar ticketing system
Extensive experience working within ITSM systems and processes
Understanding of network connectivity/cabling and networking, and Active
Directory
Strong knowledge of the Office Suite - Outlook, Word, Excel, Exchange, etc.
Strong communication and customer service mentality
Nice to have:
Experience w/
ServiceNow
MCSE Certification
ITIL Certified
Responsibilities:
Supports, maintains, develops and troubleshoots the network computer and
telecommunication systems, related peripheral devices and local area networks.
Designs, configures, tests and implements network computer systems and
operating system architectures.
Analyzes and solves complex problems of network (operating) system hardware
and software components.
Creates and maintains detailed documentation and procedures governing the
network computer systems and peripherals in all aspects of its utilization;
ensure associates work in compliance with the documented procedures and
guidelines.
Designs, tests and implements new computer systems, operating systems and
applications.
Performs continuous research and audits to ensure continuous and high levels
of performance, security and availability of network and operating systems and
peripheral devices.
Ensures regular reporting to management regarding performance and service
levels of network systems, in order to inform responsible management about
major deviations and/or corrective actions.
Maintains close relations with local management staff to ensure the local
business processes are continuously and adequately being supported and
developed by IT.
Pay and Benefits
The pay range for this position is $18.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Vergennes,VT.
Application Deadline
This position is anticipated to close on Aug 5, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.