Desktop Support Technician - $24 CTC - ONSITE (CURRENT WI Resident)

Overview

On Site
Depends on Experience
Contract - Independent
Contract - W2

Skills

Active Directory
ITIL
Remote Support
Mobile Technology
Microsoft Windows
Customer Support
Microsoft Azure

Job Details

Job Description:

***Crop to Crop resumes are accepted
Location Requirement: Onsite or remote? Candidates MUST be a current Wisconsin resident or willing to relocate at the candidate's own expense. This is a 100% onsite position.

Onsite position at our Fleet location on Watertown Plank Rd. in Wauwatosa

The Desktop Support Technician serves as the first point of contact for IT related support, providing tier 1 client support for all technical issues relating to installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance, hardware, software, printing, connectivity, mobile technology, and user set up and authorization, also working all requests, incidents, and problems through to resolution. The main focus is refreshing PCs as part of our asset lifecycle program. A critical role of the Desktop Support Technician will strive to provide the best possible end user computing experience for all Milwaukee County employees, contractors, and vendors. The Desktop Support Technician will be hands on with building and imaging PCs and laptops, printer setup and maintenance, peripheral hardware support and maintenance and user account maintenance. This role is committed to addressing recurring issues through consistent ITIL practices.

Required Skills: 6 months to 5 years' experience in

  • Desktop support
  • Deploying devices
  • On the fly device repairs.

Desired Skills:

  • Workstation, printer and peripheral maintenance and support skills.
  • General understanding of Client/Server environment.
  • Experience with Microsoft Active Directory and Azure Active Directory.
  • Solid understanding of Microsoft products, including Windows operating systems and the Office suite of applications
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Chandra Technologies, Inc.