Overview
Skills
Job Details
SystemDomain, a leading provider of information technology consulting Services firm based in Chicago is looking for IT Professionals. Our high-performance consultants offer technological expertise, strategic insights, and knowledge of their industry experience. Established in 1999, we partner with our customers to build stronger innovative business solutions and to solve their most important and complex business challenges. For more information about SystemDomain, please visit
Job Title: Project Support Specialist
Duration: 12 Months
Location: Ridgeland, MS
Work Schedule: Monday Friday, 8:00 AM 5:00 PM
Work Type: Onsite (Some telework allowed)
On-Call: Yes (for disaster recovery or 24/7 facility support)
Travel: Occasional, in-state only
Job Overview:
Client seeks a Project Support Specialist to assist with the implementation and support of the new vital records database management system. This role will support data modernization and interoperability initiatives and provide technical and training support to internal staff and external partners such as hospitals, funeral homes, hospices, and nursing homes.
Key Responsibilities:
- Acquire and maintain working knowledge of the vital records data management system.
- Respond to calls, emails, and online support requests.
- Deliver training to hospitals, funeral homes, coroners, and other healthcare entities.
- Provide technical support to internal Vital Records staff.
- Assist with data transfer and business process improvements supporting state and federal interoperability.
Required Skills and Experience:
- Demonstrated ability to support users in learning and using data systems.
- Effective communication with teams managing agency data and modernizing systems.
- Windows 10 Advanced proficiency
- Electronic Health Record (EHR) Systems Intermediate proficiency
Preferred Qualifications:
- Experience working with government or public health entities on data or IT projects.
- Familiarity with Vital Records systems and processes.
- Crystal Reports Intermediate
- SQL Beginner
- DevOps Beginner
- FHIR (Fast Healthcare Interoperability Resources) Beginner
Evaluation Criteria:
- Help desk support experience 30%
- IT technical support experience 25%
- Experience in technical environments 25%
- Interpersonal skills 20%
Contact : , peeyush at systemdomaininc dot com
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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
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