Senior Program Manager

Overview

On Site
Depends on Experience
Contract - W2
Contract - Independent
Contract - 12 Month(s)
No Travel Required

Skills

Senior Program Manager
AIM
Application Infrastructure Maintenance
TLM
Technology Lifecycle Management
data center

Job Details

Job Title : Senior Program Manager

Location: Plano, TX (Hybrid with Travel)

Duration: Long term

Job Type : Contract (We can consider - W2 / C2C )

Responsibilities:

Role Overview:

As the Program Manager ,you will lead the successful delivery of two large-scale infrastructure programs-AIM (Application Infrastructure Maintenance) and TLM (Technology Lifecycle

Management)-spanning five key projects across manufacturing, warehouse, and data center sites.

You will oversee program strategy, drive cross-functional coordination, manage execution milestones, and ensure on-time, high-quality delivery aligned with client s expectations.

Key Responsibilities:

Program & Portfolio Leadership

  • Lead end-to-end delivery of AIM and TLM infrastructure programs across 30+ U.S. sites.
  • Develop and maintain program-level roadmaps, RACI, governance structures, and milestone tracking.
  • Partner with Portfolio Director and Technical Director to align program execution .

Project Management Oversight

  • Oversee planning, execution, and closure of:
  • WCS OS/DB/Application Upgrades
  • Manufacturing P2V Migrations
  • GES Compute Refresh
  • TLM Compute Refresh (Azure + Datacenter Servers)
  • FPS Print/File Cloud Migrations
  • Lead risk mitigation, budget adherence, vendor management, and stakeholder coordination.

Stakeholder Engagement & Communication

  • Interface with customer for roadmap alignment, escalations, and sign-offs.
  • Coordinate across cross-functional teams including Field IT, WaveTech, Rubrik, NetApp, HCL DNS, and
  • App Owners.
  • Drive cadence calls, reporting, and change management communications.

Execution Excellence

  • Ensure deliverables meet quality and timeliness expectations per milestone contracts.
  • Guide Cutover, Hypercare, Site Coordination, and Post-Migration Operations across waves.
  • Drive lessons learned, documentation closure, and continuous improvement.

Required Skills & Qualifications:

  • 10-15+ years of experience managing large-scale IT infrastructure programs, preferably in Manufacturing,
  • FMCG, or Supply Chain environments.
  • Strong experience in data center transformation, compute/server refresh, and virtualization.
  • Proven success managing cross-functional programs across offshore, nearshore, and onsite teams.
  • Expertise with project management methodologies (Agile, Waterfall) and tools (MS Project, JIRA,
  • ServiceNow).
  • Ability to manage milestone-based financial tracking and performance-based credits.
  • Excellent written and verbal communication skills; confident in executive stakeholder discussions.
  • PMP or PgMP certification preferred.

Key Traits:

  • Results-driven and strategic thinker
  • Calm under pressure; proactive problem solver
  • Strong vendor management and conflict resolution skills
  • Comfortable leading in a matrixed and multicultural delivery environment

Travel Requirements:

  • Occasional travel to high-priority sites (e.g., those with complex configurations, paging devices, or gate
  • boxes)
  • Travel aligned with critical cutovers and site reviews

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