EHR Helpdesk Analyst

Overview

Remote
Depends on Experience
Contract - W2
Contract - 10 Month(s)
No Travel Required

Skills

Ambulatory
Inpatient
ASAP
HIM
Epic
Cerner
Allscripts
Ambulatory Care
Electronic Health Record (EHR)
Help Desk
Service Desk
ServiceNow

Job Details

Hi,

I am Looking for EHR Helpdesk Analyst for my client

The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities.

  • 2nd shift 3 PM - 11.30 PM EST

Skill:

  • Minimum of 2 years providing Epic technical support in a healthcare or clinical environment
  • Proficient with ServiceNow or other enterprise ticketing systems
  • In-depth understanding of EHR platforms (e.g., Epic, Cerner, Allscripts)
  • Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk)
  • Experience supporting Epic applications (e.g., Ambulatory, Inpatient, ASAP, or HIM)
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