Overview
Skills
Job Details
Maxonic maintains a close and long-term relationship with our direct client. In support of their needs, we are looking for a Sr Researcher.
Job Description:
Job Title: Sr Researcher
Job Location: Pleasanton
Work Schedule: On-site (4 days onsite Monday to Thursday )
Rate: $60-65/hr Based on experience, Open to C2C candidates as well.
Responsibilities:
identifying clear use cases that inform both design and strategy. This role is part of the Shoppers Experience team. Our team includes product managers, UX team members, and user researchers.
Provide subject matter expertise in qualitative and quantitative research approaches, methods, and tools
Works with project teams and all stakeholders to identify and lead research needs, design learning plans, research materials, and tests
Leads the creation of customer research plans, screeners, discussion guides, and test plans
Provide analysis of research-related data with actionable recommendations
Design and develops research tools and activities according to the unique program/product needs
Synthesize research into insights, opportunities, and frameworks
Participate in the development of prototypes and leads the testing
Coordinate with internal and external research resources (where appropriate) to maximize existing work and expertise
Evangelize research methodologies and approaches across projects and stakeholders to empower every team member to increase their awareness of user needs Transformational Design and Research
Use a variety of innovative approaches (e.g. design thinking, lean development, etc.) to design, develop, prototype, and test products, services, experiences, and/or solutions
Build insights and frameworks into a cohesive story to drive change
Creates presentations and meeting materials; utilizing various forms of media (2D, 3D, and video)
Partner in the strategy development connecting new concepts to the current business
Collaborate with the product team to reframe the original problem
Enthusiastically encourage the work of the team even when pivoting as needed accepting of failure while ensuring that impact of learnings are well institutionalized Qualifications:
B.A. degree required; advanced degree in social sciences; e.g. anthropology, ethnography preferred or relevant equivalent experience
4-6 years of diverse ethnography and user research
Demonstrated fluency in consumer research techniques including ethnography and other primary user research approaches
Demonstrated experience translating user research into actionable insights
In-depth knowledge of human-centered innovation approaches; e.g. design thinking
Demonstrated entrepreneurial mindset; ability to explore opportunities in a structured yet iterative way; experience with lean startup, agile, product model, or similar development approaches preferred
Demonstrated creative problem-solving skills and ability to see possible paths forward that are not clear to others
Design experience; ability to visualize concepts, create mock-ups/prototypes; experience with design software, e.g., InDesign, Illustrator, Sketch, Figma
Demonstrated leadership skills with the ability to interact, negotiate, and influence with diplomacy at all levels of the organization
Proven ability to think strategically about customer needs, market dynamics, and business impact
High level of intellectual curiosity and comfort with ambiguity
Excellent written and verbal communication skills
Strong sense of urgency and ability to test fast and learn fast
Must be a team player, comfortable working in white space and with ambiguity; with this new team, roles will evolve and one must be willing to take on incremental responsibilities
Conducting quantitative on-line research methodologies with systems, Researching front-end user experience solutions for mobile applications on major smartphone platforms (for example, Android, iOS)
A Masters degree in Econometrics, Human Computer Interaction, or Psychometrics
About Maxonic:
Since 2002 Maxonic has been at the forefront of connecting candidate strengths to client challenges. Our award winning, dedicated team of recruiting professionals are specialized by technology, are great listeners, and will seek to find a position that meets the long-term career needs of our candidates. We take pride in the over 10,000 candidates that we have placed, and the repeat business that we earn from our satisfied clients.
Interested in Applying?
Please apply with your most current resume. Feel free to contact Lavanya Dommeti ( / ) for more details.