System Administrator with MECM/SCCM

Alpha Omega Integration LLC is an award-winning Federal IT Solutions provider. Since its inception in September 2016, we have grown from a start-up to a $100m/year business. Alpha Omega's growth stems from our mission focus: to make the US Government the best in the world. We achieve that via advanced capabilities in the areas of Design & Product Management, DevSecOps & Cloud Engineering, Intelligent Automation, and Cybersecurity.

Our consistent growth has fostered a series of accolades including Inc. 5000 and Washington Technology's Fast 50 awards for five consecutive years, Virginia Business Best Places to Work ten years in a row, and Maryland Technology Council's 2022 Government Contract of the Year over $50 Million Dollars award, to name a few.

We are seeking passionate federal IT professionals to join our team.

Come support our nation's government agencies and make a difference!

Why Us?

We have H.E.A.R.T.! Alpha Omega's Core Values - (H) harmony, (E) engagement, (A) accountability, (R) resourcefulness, and (T) tenacity- collectively are an acrostic reminder of the values that guide the work we do.

We foster a culture that recognizes and rewards hard work. Our H.E.A.R.T. program invites colleagues and managers from across the organization to recognize each other for living out our core values. Spotlighted employees enjoy a detailed nomination about their core-values-aligned actions which are then shared with their manager.

Ready to embark on a rewarding, challenging, and fulfilling career in the Federal IT Solutions space?

Come grow with us!

Job Title: System Administrator with MECM/SCCM
Work Location: Washington, DC, and the immediate DC area (Northern VA) (100% onsite required)
Work Hours: 8.5-hour workday with core hours from 8am -5pm
Clearance Required: , Secret

Duties and Responsibilities:

• Maintains the established standard operating environment (SOE) for desktops and remote devices.
• Update Windows 10 systems to latest builds.
• Performs duties using provided tools to identify, mitigate risk, and remove vulnerabilities from the desktops and remote devices.
• Deploy patches and software updates on desktops, remote devices, and servers.
• Deploy non-SOE software such as MS Visio, MS Project, Adobe Acrobat, etc. to desktops and remote devices.
• Managing service requests within the ticketing system.
• Identifies and resolves technical problems related to software deployments.
• Create reports using SQL reporting.
• Modify/build software packages /updates for applications.
• Run PowerShell scripts to resolve issues with MECM/SCCM clients and WMI repository.
• Create, test, and troubleshoot GPOs as needed.
• Create packages and deploy driver and BIOS updates.

Basic Requirements:

• Minimum 3+ years of experience providing IT technical support or administering IT systems.
• Junior level MECM/SCCM experience.
• Experience patching, deploying software, and resolving MECM/ SCCM client problems.
• Knowledge and experience with Active Directory and creating GPOs.
• Strong prioritization, problem solving, diagnosis, and troubleshooting skills.
• Work well under pressure with differing levels of Management.
• Exposure to other network monitoring systems and IT Service Management.
• Experience using ITIL Ticket Management System - ServiceNow or equivalent.
• Experience with Active Directory.
• Proficient in Microsoft Office applications (Work, Excel, PowerPoint).
• Familiarity with the ITIL 3 or 4 Framework.
• Must have one technical certification - such as: Security+ CE, Network+, MCSE, MCSA, MS Modern Desktop Admin, etc.
• PowerShell scripting experience.

Desired Skills or Experience:

• Direct experience working on laptop imaging, hardware deployment and refresh projects a plus.
• Working proficiency with standard ticketing and inventory management tools (i.e. ServiceNow)
• 1 year or more of experience working with IT hardware.

Physical Requirements:

• Ability to lift and move 30 lbs. of equipment

Education:

• BS degree with an emphasis on IT, Computer Science, or similar preferred

Required Certifications:

• Security+ CE, Network+, MCSE, MCSA, MS Modern Desktop Admin, etc.

Preferred Certifications:

• MCSA, MS Modern Desktop Administrator Associate, ITIL 4 Foundation, etc.

Alpha Omega Integration, LLC (Alpha Omega) is committed to the development of a creative, diverse, and inclusive work environment. In accordance with the law and our organizational values, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, Veteran Status, or any other characteristic protected by law (referred to as "protected status)". Final hiring decisions at Alpha Omega will be based on merit, qualifications, and abilities.

Black, Indigenous, and People of Color (BIPOC), LGBTQIA, women, people over 40, and differently-abled folks are strongly encouraged to apply.

#dice