Overview
On Site
Full Time
Skills
Application Development
Product Ownership
Business Analysis
Leadership
Team Leadership
Cross-functional Team
Accountability
Continuous Improvement
Coaching
Usability
Issue Resolution
Process Improvement
Vendor Management
Business Software
Vendor Relationships
FOCUS
Budget
Forecasting
Computer Science
Team Management
Project Management
Conflict Resolution
Problem Solving
Analytical Skill
Management
Collaboration
Strategic Thinking
Quality Assurance
Software Testing
Communication
Negotiations
Stakeholder Management
SAFE
Lean Methodology
Portfolio Management
Agile
PMBOK
Strategic Leadership
Finance
Investments
Business-IT Alignment
Operational Excellence
IT Service Management
Innovation
Change Management
SAP BASIS
Information Technology
Marketing Operations
Job Details
Description
We are seeking an experienced and visionary IT Director to lead our Digital Enablement & Operations team. In this role, you will lead a global team of up to 100 professionals across the U.S. and India-spanning Application Development, Operations, Support, Architecture, Product Ownership, Business Analysis, QA, and Project Management.
You will be a senior leader responsible for ensuring that the technology solutions we deliver are deeply aligned with business priorities, trusted by our clients, and capable of meeting both immediate operational needs and long-term strategic goals.
This role requires a unique mix of leadership, strategic thinking, and operational excellence. It's an opportunity to shape how IT shows up for the business: as a trusted advisor, a rapid problem-solver, and a reliable engine for scalable innovation.
How you will Serve our Customers:
Strategic Leadership & Vision
Team Leadership
Business Alignment & Value Delivery
Operations & Performance
Innovation & Process Improvement
Financial & Vendor Management
Qualifications
Required:
Strongly preferred:
Key Competencies:
This job posting will remain open a minimum of 72 hours and on an ongoing basis until filled.
EEO/Disabled/Veterans
Job Information Technology
Primary Location US-MO-Kansas City
Schedule: Full-time
Travel: Yes, 25 % of the Time
Req ID: 251580
Job Hire Type Experienced #LI-SS #COR
We are seeking an experienced and visionary IT Director to lead our Digital Enablement & Operations team. In this role, you will lead a global team of up to 100 professionals across the U.S. and India-spanning Application Development, Operations, Support, Architecture, Product Ownership, Business Analysis, QA, and Project Management.
You will be a senior leader responsible for ensuring that the technology solutions we deliver are deeply aligned with business priorities, trusted by our clients, and capable of meeting both immediate operational needs and long-term strategic goals.
This role requires a unique mix of leadership, strategic thinking, and operational excellence. It's an opportunity to shape how IT shows up for the business: as a trusted advisor, a rapid problem-solver, and a reliable engine for scalable innovation.
How you will Serve our Customers:
Strategic Leadership & Vision
- Champion a customer-first mindset across all business applications and services.
- Lead with urgency to ensure IT responds rapidly to both tactical issues and strategic initiatives.
- Reinforce IT's role as a proactive and collaborative business partner, not just a technical service provider.
Team Leadership
- Direct and empower a high-performing, cross-functional team, distributed globally.
- Build a culture of accountability, ownership, and continuous improvement.
- Provide coaching and development to managers, architects, and technical leads.
Business Alignment & Value Delivery
- Engage directly with business partners to understand their goals, challenges, and success metrics.
- Translate business needs into technology strategies that emphasize usability, reliability, and measurable value.
- Lead efforts to improve the performance, adoption, and satisfaction of internal-facing IT applications.
Operations & Performance
- Ensure excellence in the operations, maintenance, and enhancement of business-critical systems.
- Oversee quality assurance practices, proactive monitoring, and support operations to ensure system health and user trust.
- Drive issue resolution with urgency and transparency
Innovation & Process Improvement
- Simplify, modernize, and rationalize our business application landscape.
- Partner with architecture and integration teams to develop scalable, secure platforms.
- Foster cross-functional experimentation and co-creation of new solutions
Financial & Vendor Management
- Optimize cost and value across all business application investments.
- Develop strategic vendor relationships that go beyond T&M engagements and focus on outcomes.
- Ensure accurate budget planning, forecasting, and cost tracking aligned to business impact.
Qualifications
Required:
- Bachelor's degree in computer science, engineering, business or related field from accredited program (Master's degree preferred) 14 years related professional experience, including 7 years (10 years preferred) managing teams required
- Expert knowledge of technology and the application of technology in business.
- Proven ability to develop business and establish relationships with clients.
- Strong analytical and problem-solving skills.
- Demonstrated success in project management.
- Strong collaboration, organization, and problem-solving skills.
- Ability to thoughtfully and positively influence, lead and manage.
- Excellent planning and analytical skills.
- Excellent oral and written communication skills; strong interpersonal skills; and the ability to clearly and effectively present complex information to all levels of employees, management, and clients.
Strongly preferred:
- Ability to drive business-aligned IT strategies through stakeholder collaboration and strategic thinking.
- Expertise in quality assurance methodologies and software testing frameworks.
- Excellent communication, negotiation, and stakeholder management skills.
- SAFe Lean Portfolio Management (LPM), PMI Agile Certified Practitioner (PMI-ACP), ICAgile Certified Professional (ICP-ENT) or similar certifications are a plus.
Key Competencies:
- Strategic Leadership - Ability to translate business needs into IT-driven outcomes.
- Financial Acumen - Ensure cost efficiency and transparency in IT investments.
- Business Alignment - Foster relationships that maximize IT's impact on business success.
- Operational Excellence - Drive efficiency and quality in IT services.
- Innovation & Change Management - Lead teams through technology transformations that enhance business performance.
This job posting will remain open a minimum of 72 hours and on an ongoing basis until filled.
EEO/Disabled/Veterans
Job Information Technology
Primary Location US-MO-Kansas City
Schedule: Full-time
Travel: Yes, 25 % of the Time
Req ID: 251580
Job Hire Type Experienced #LI-SS #COR
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.