Cloud Engineer / Application Support Specialist

Overview

On Site
$50 - $60
Contract - W2

Skills

Kubernetes
Terraform
S3
EC2
EKS
AWS

Job Details

s AND s

Contract - W2 - No 3rd Party vendors

Title - Cloud Engineer / Application Support Specialist

Must have: AWS (must have at least 3-4 skill - S3, EC2, VPC, EKS, ECS, CLOUDFORMATION, CLOUDWATCH, IAM)

Big Plus: EKS/Kubernetes AND terraform

Key Responsibilities:

Deliver incident management and advanced-level support for the AWS Platform, hosting a large volume of applications

Serve as the initial point of contact for application developers via a ticketing system.

Communicate effectively with users at various organizational levels.

Implement and utilize automation to support the scalability of the environment.

Optimize operational processes to enhance efficiency, reliability, and security.

Train users to self-diagnose and troubleshoot issues for expedited resolution.

Conduct thorough investigations into issues to identify root causes and document strategies to prevent recurrence.

Provide support for public cloud environments, particularly AWS.

Manage events and incidents efficiently

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