Overview
Skills
Job Details
Hello
I hope you are doing well. This is Ranjit Singh from Amaze Systems.
We are urgently hiring for a Tableau Support Analyst position.
Kindly share your resume and connect with me to discuss the next steps.
Role: Tableau Support Analyst
Location:- Santa Clara, CA (Onsite)
Duration: Long Term
Job Description
We are seeking a skilled and proactive Tableau Production Support Analyst to join the DIA (Data, Insights & Automation) track supporting enterprise-wide data and analytics platforms. This role focuses on ensuring stability, performance, and reliability of Tableau reporting solutions within a broader ecosystem of modern data technologies.
Key Responsibilities:
- Provide L2/L3 production support for Tableau dashboards, workbooks, and server environments.
- Manage incident resolution, service requests, and problem management in coordination with business users and platform teams.
- Perform root cause analysis for recurring issues related to performance, data discrepancies, or access.
- Collaborate with data engineering and BI teams to ensure data availability, dashboard accuracy, and timely refreshes.
- Participate in minor enhancements, version upgrades, migration support, and regression testing.
- Monitor Tableau servers and reports proactively using tools and SOP-based bots.
- Identify and automate repetitive tasks through scripting, alerts, and self-service mechanisms.
- Document knowledge articles and contribute to the knowledge base for faster issue resolution.
Key Skills & Technologies:
- Hands-on experience with Tableau Desktop and Tableau Server administration.
- Strong SQL skills; familiarity with Postgres and Spark environments preferred.
- Understanding of data pipelines and ETL frameworks.
- Experience with incident management tools like ServiceNow.
- Exposure to Hadoop (Cloudera), Databricks, or similar platforms is a plus.
- Familiarity with low-code platforms (Mendix, Appian) and collaboration tools (BitBucket, BOBJ) is advantageous.
- Ability to work in rotational shifts and manage time-sensitive production incidents.
Nice to Have:
- Experience with proactive monitoring and alerting systems.
- Ability to work with cross-functional teams across data engineering, AI/ML, and business intelligence functions.
Ranjit Singh| Senior Talent Acquisition Specialist
Amaze Systems Inc
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