Overview
On Site
USD 24.90 - 24.90 per hour
Full Time
Skills
Tier 2
Network Operations
Help Desk
Onboarding
NOC
User Administration
Remote Support
Microsoft Windows
Customer Service
Active Directory
Microsoft Office
ServiceNow
Hardware Support
Microsoft Azure
Virtual Desktop
Telephony
Windows PowerShell
Scripting
Taxes
Life Insurance
Collaboration
Partnership
Business Transformation
Law
Job Details
Position Title: Desktop Support Technician
Location: Onsite (with occasional travel to a nearby office location)
Duration: Long-term contract
Experience Level: Intermediate
Overview:
We are seeking a Desktop Support Technician to join a collaborative IT team on a long-term contract. This role involves providing Tier 2 support by handling escalations from the helpdesk, assisting with onboarding and offboarding processes, and working closely with teams such as Network Operations and User Administration.
Key Responsibilities:
Required Skills:
Preferred Skills:
Pay and Benefits
The pay range for this position is $24.90 - $24.90/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in West Bend,WI.
Application Deadline
This position is anticipated to close on Oct 23, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Location: Onsite (with occasional travel to a nearby office location)
Duration: Long-term contract
Experience Level: Intermediate
Overview:
We are seeking a Desktop Support Technician to join a collaborative IT team on a long-term contract. This role involves providing Tier 2 support by handling escalations from the helpdesk, assisting with onboarding and offboarding processes, and working closely with teams such as Network Operations and User Administration.
Key Responsibilities:
- Respond to escalated helpdesk tickets and provide white-glove support to end users
- Assist with user onboarding/offboarding, including account setup and deactivation using Active Directory
- Perform hardware support tasks including imaging, troubleshooting, and printer maintenance
- Collaborate with cross-functional teams including NOC and user administration
- Provide remote and onsite support for technical issues
- Maintain and support desktop environments, applications, and peripheral devices
Required Skills:
- Desktop support experience (Windows 10/11)
- Strong troubleshooting and customer service skills
- Proficiency with Active Directory and Office 365
- Experience with ServiceNow or similar ticketing systems
- Imaging and hardware support
Preferred Skills:
- Azure Virtual Desktop experience
- Telephony support
- Powershell scripting and automation
- Printer and peripheral device support
Pay and Benefits
The pay range for this position is $24.90 - $24.90/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in West Bend,WI.
Application Deadline
This position is anticipated to close on Oct 23, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.