Overview
On Site
USD 20.00 - 25.00 per hour
Full Time
Skills
Computer Networking
Communication
Remote Access
Writing
IT Service Management
Operating Systems
Microsoft Windows
Network
Mobile Devices
Management
Inventory
Reasoning
Research
Collaboration
Remote Support
Computer Hardware
Windows Client
Technical Support
Taxes
Life Insurance
Business Transformation
Law
Job Details
Description
The primary purpose of the IT Support Specialist is to support all employees and contractors at the location and manage the full life cycle of IT/OT assets in both business and process networking environments. The incumbent must communicate professionally and effectively with a wide variety of people. This communication occurs face to face, over the phone, remote access, Teams and in writing.
In this role, you will:
Provide IT / OT deskside support to all employees at the plant in Lafayette, IN and other remote sites Provide White Glove IT services to all company executives at the plant in Lafayette, IN and other remote sites Diagnose and resolve software and hardware incidents, including operating system (Windows 10, 11), network, mobile devices and software across a range of business and OT applications Operate with standards and conventions and applicable IT Standards Stage, configure, and deliver IT assets (e.g. personal computers and mobile phones) Manage the inventory of IT assets for the site(s) Use logic and reasoning to research and resolve technical issues and know what to do next and/or when to escalate for help Support all IT systems at the location Work across a global IT support team to share information and best practices
Skills
Desktop, Support, Troubleshooting, Hardware, Windows, Customer service, Technical support
Additional Skills & Qualifications
Also note:
Requires the ability to walk, bend and stand for periods of time required to perform labor-related duties. This position requires frequent visits to the shop floor environment to troubleshoot and resolve problems. Ability to lift 50 lbs. when moving equipment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Lafayette,IN.
Application Deadline
This position is anticipated to close on May 31, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
The primary purpose of the IT Support Specialist is to support all employees and contractors at the location and manage the full life cycle of IT/OT assets in both business and process networking environments. The incumbent must communicate professionally and effectively with a wide variety of people. This communication occurs face to face, over the phone, remote access, Teams and in writing.
In this role, you will:
Provide IT / OT deskside support to all employees at the plant in Lafayette, IN and other remote sites Provide White Glove IT services to all company executives at the plant in Lafayette, IN and other remote sites Diagnose and resolve software and hardware incidents, including operating system (Windows 10, 11), network, mobile devices and software across a range of business and OT applications Operate with standards and conventions and applicable IT Standards Stage, configure, and deliver IT assets (e.g. personal computers and mobile phones) Manage the inventory of IT assets for the site(s) Use logic and reasoning to research and resolve technical issues and know what to do next and/or when to escalate for help Support all IT systems at the location Work across a global IT support team to share information and best practices
Skills
Desktop, Support, Troubleshooting, Hardware, Windows, Customer service, Technical support
Additional Skills & Qualifications
Also note:
Requires the ability to walk, bend and stand for periods of time required to perform labor-related duties. This position requires frequent visits to the shop floor environment to troubleshoot and resolve problems. Ability to lift 50 lbs. when moving equipment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Lafayette,IN.
Application Deadline
This position is anticipated to close on May 31, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.