Oracle C2M (Customer to Meter) / CCB (Customer Care and Billing) Tester

Overview

Remote
Depends on Experience
Full Time
25% Travel

Skills

Customer Care and Billing
Automated Testing
Acceptance Testing
Quality Assurance
Oracle
Test Scripts
Test Cases

Job Details

Veracity is a business and technology consultancy that specializes in optimizing companies business performance and navigating change. Our experienced team of strategic thinkers, solution experts, and problem solvers work flexibly and collaboratively with our clients to understand their business objectives to drive results. We are also guided by our core values and purpose, which includes being transparent, curious, and humble while ensuring our clients, employees, and communities all thrive.

Currently, we are searching for an Oracle C2M (Customer to Meter) / CCB (Customer Care and Billing) Tester to join our QA team in a 75% remote capacity (Monthly travel to Madison, WI 25%).

Job Responsibilities:

  • Collaborate with business analysts, developers, and QA leads to understand requirements and define test scenarios.
  • Develop detailed test cases and test scripts based on functional specifications and business requirements.
  • Execute manual and/or automated test cases across Oracle C2M/CCB modules including customer management, billing, payments, meter data, and service orders.
  • Perform integration, system, regression, and user acceptance testing as assigned.
  • Conduct thorough testing of Oracle quarterly patches, enhancements, and configuration changes.
  • Identify, document, and track defects using tools such as JIRA, HP ALM, or TestRail.
  • Collaborate with developers and business analysts to troubleshoot and validate defect resolutions.
  • Participate in defect triage and review meetings.
  • Prepare and validate test data using SQL queries and Oracle tools.
  • Work with test environment teams to ensure proper test configurations are in place.
  • Maintain clear and organized documentation of test results, test evidence, and defect logs.
  • Provide regular updates on test progress and issues to the QA Lead or Project Manager.
  • Suggest improvements to test processes, templates, and tools.
  • Contribute to test automation efforts, where applicable, under the guidance of the QA Lead.

Minimum Job Qualifications:

  • 3+ years of experience in testing Oracle C2M, CCB, or related Oracle Utilities products.
  • Strong understanding of key C2M/CCB processes: customer onboarding, billing, meter data processing, payments, collections, and service orders.
  • Familiarity with OUAF-based applications.
  • Experience using test management and defect tracking tools (e.g., HP ALM, JIRA, TestRail).
  • Strong SQL skills for backend data validation and test support.
  • Excellent analytical, problem-solving, and documentation skills.
  • Prior experience testing Oracle patches and quarterly updates.
  • Exposure to Oracle Utilities products such as MDM, MWM, or SGG.
  • Knowledge of utility industry regulations or compliance-related testing.
  • Experience in Agile or hybrid project methodologies.
  • Test automation experience (e.g., using OATS, Selenium, or Tosca).
  • Regular and predictable attendance

To be considered an applicant for a position, you must: (1) complete the application in full; (2) apply for a specific, available position; and (3) meet all stated minimum qualifications. Applications that are incomplete or are submitted for "any" position will not be considered. Applicants are good for 90 days. If you are not selected within 90 days of submission, and remain interested in a position, you must submit a new application.

Veracity Consulting provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to disability or status as a protected veteran and any other characteristics protected by law.

We are committed to providing reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact Human Resources at and let us know the nature of your request and your contact information. Requests will be considered on a case-by-case basis.

In addition to federal law requirements, Veracity Consulting complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

No 3rd parties, please.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.