Network Administrator (W2 & Locals Only)

About this Position:

Job Title: Network Administrator

Duties:

• Monitor and identify issues with client's wireless networks and remediate.
• Support wireless and network connectivity on Windows-based systems.
• Support wireless and network connectivity on Mac-based systems.
• Support wireless connectivity on various Tablets and Phones (i.e., Apple devices).
• Manage the wireless network/device lifecycle at all stages.
• Assist with supporting the State Health Laboratory network connectivity on instruments and supporting systems.
• Assist with ISE registration of devices on the network.
• Conduct onsite wireless assessments. Create and maintain wireless heatmaps projecting network coverage of access points using Ekahau unit and iPad.
• Perform enterprise wireless network deployments, installations, and upgrades.
• Perform firmware/software/security/feature upgrades and other maintenance tasks.
• Monitor client's trouble ticket system and complete network assigned tickets.
• Will serve as the client's first and second tier of support fielding wireless and network connectivity technical support requests troubleshooting/resolving most common/routine problems.
• Assists client's staff in resolving wireless and other network related problems.
• Coordinate and assist with testing and validation.
• Adhere to State and Client's security and IT policies and standards.
• Work closely with key stakeholder groups, including Network, Security, and Server Hosting to ensure the appropriate level of engagement and focus is maintained.
• Assists various IT groups with other "non wireless" tasks as assigned such as with system/network installations and upgrades (i.e. racking equipment).
• Create, maintain, and review/improve upon notes and wireless documentation.
• Ability to plan, organize, review, and implement associated project milestones to completion.
• Provides updates to Project Team.

Required Skills:

• 3+ years Local Area Network (LAN), WLAN, WAN.
• 3+ Year - Network administration CISCO and PALO ALTO FIREWALL.
• 3+ YEARS CISIO IDENTIFY SERVICES ENGINE (ISE).
• 3+ years of Ticketing System.
• Understanding of computer and network operating system fundamentals (e.g., operating systems, applications, storage, networking).
• Ability to climb and work on a ladder to reach ceiling to install wireless access points.
• Ability to lift and move PCs, monitors, and other equipment.
• Valid driver's License.
• Interpersonal skills.
• Verbal communication skills, written communication skills.

Preferred Skills:

• Network Certification.
• Solarwinds Orion.
• Ekahou Sidekick.

Required Education:

• Associates Degree in a relevant field of work or high school diploma with equivalent work experience.