Ironclad Application Specialist

We are seeking a highly motivated and skilled Ironclad Application Specialist to manage the full lifecycle of the Ironclad application for our Operating Companies. This role involves everything from initial design and configuration to ongoing support. The ideal candidate will be a proactive, "can-do" professional who thrives in a fast-paced, small-team environment.

• Design and Configuration: Work directly with clients to design and configure the Ironclad application to meet their specific workflows and business needs.
• Testing and Quality Assurance: Conduct thorough testing to ensure all configured workflows function correctly and meet the client's requirements.
• User Acceptance Testing (UAT) Support: Provide dedicated support during UAT, addressing any issues that arise and ensuring a smooth transition for users.
• Training and Onboarding: Lead user orientation sessions, create training materials, and deliver training to new users, leveraging existing resources whenever possible.
• Legacy Data Migration: Oversee the upload of legacy data into the new Ironclad system, coordinating with third-party support as needed.
• Ongoing Support: Serve as the primary point of contact for ongoing support requests and maintenance of the Ironclad application.
• Project Management: Provide light-touch project management for all tasks related to the implementation and support of the Ironclad application.

• Proactive and Adaptable Demeanor: Candidates must possess a proactive, solution-oriented attitude and strong interpersonal skills, with the ability to adapt to diverse client needs.
• Proven Implementation Experience: A minimum of one successful implementation of the Ironclad Contract Lifecycle Management (CLM) platform is required, demonstrating a high standard of quality.
• Professional Certification: A valid Ironclad Admin certification is mandatory.
• Technical Proficiency: While Ironclad is a no-code platform, candidates must demonstrate the technical acumen to deliver high-quality configurations and builds.

• Collaborative and Efficient: The ability to operate effectively within a small, fast-paced team is essential.

• Ironclad Platform Expertise: The ability to expertly design, configure, and implement the Ironclad CLM platform is the most critical skill. This includes understanding its features, workflows, and best practices to deliver high-quality builds.
• Project Management: While "light-touch," the role requires the ability to manage the entire project lifecycle, from initial design and client communication to testing, user training, and ongoing support.
• Problem-Solving: The specialist must be able to identify and resolve issues that arise during testing and user acceptance testing (UAT). This includes troubleshooting workflow problems and providing effective support.
• Client-Facing Communication: You need to work directly with clients to understand their needs, lead training sessions, and provide ongoing support. Clear and professional communication is essential for managing expectations and ensuring client satisfaction.
• Adaptability and Proactiveness: The job requires a "can-do" attitude and the ability to work at a fast pace within a small team. This means being proactive in identifying needs, adapting to new challenges, and taking initiative to ensure project success.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.


It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.