Deployment Technician

Overview

On Site
$21
Contract - Independent
Contract - W2
Contract - 12 Month(s)

Skills

safe handling of equipment (lifting up to 50 lbs)
Windows 11 imaging with SCCM
hardware deployments

Job Details

Title: Deployment Technician

Location: VCW Building at 3205 Freedom Drive, Charlotte, NC 28208 Onsite

Overview

We are seeking an Evergreen Deployment Technician to support the FY26 Evergreen Project. The role involves completing hardware refreshes (computers & peripherals), managing inventory, and ensuring smooth deployment with excellent customer service.

Key Responsibilities

  • Perform hardware refreshes (desktops, laptops, peripherals) at end-user desks.
  • Transport, store, and handle inventory (up to 50 lbs) following documented procedures.
  • Image computers with Windows 11 using SCCM.
  • Coordinate with end-users via ServiceNow to schedule replacements.
  • Reclaim and transport old equipment, updating inventory in HAM Pro (ServiceNow).
  • Provide a professional, customer-focused experience throughout deployment.
  • Travel to various county buildings (county vehicle provided, driven by FTE).

Required Skills & Experience

  • 2+ years large-scale deployments (1,000+ devices per year).
  • 2+ years inventory management & safe handling of equipment (lifting up to 50 lbs).
  • 2+ years Windows 11 imaging with SCCM.
  • 2+ years ServiceNow scheduling with end-users.
  • 2+ years computer refresh, reclaim, and inventory documentation in HAM Pro (ServiceNow).

Preferred Skills

  • Experience with ServiceNow & HAM Pro.
  • Experience with Apple iPhone deployment.
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