Overview
On Site
Full Time
Skills
Total Productive Maintenance
TPM
Facilitation
Effective Communication
Partnership
Writing
Management
Project Documentation
Durable Skills
Marketing Automation
Analytics
Communication
Stakeholder Management
Analytical Skill
Agile
Scrum
Project Management
Pega
Salesforce.com
Adobe
Use Cases
Business Process
Technology Integration
Risk Assessment
Interfaces
Marketing
Requirements Elicitation
Process Mapping
IT Service Management
Innovation
Collaboration
Recruiting
Insurance
Finance
Professional Development
Training
Leadership
CompTIA
Customer Service
Career Counseling
Apex
Oracle Application Express
Job Details
Job#: 2091265
Job Description:
The Technical Program Manager (TPM) will be responsible for driving execution of initiatives
identified in the MarTech Assessment, ensuring alignment between Marketing, ETS, and
cross-functional teams. This individual will act as the bridge between business needs and
technology solutions, supporting the creation of use cases, gathering requirements, and
facilitating effective communication across stakeholders.
Key Responsibilities
Lead and coordinate execution of projects and initiatives outlined in the MarTech
Assessment.
Collaborate with Marketing and ETS (Enterprise Technology Services) to ensure
seamless alignment and shared understanding of objectives and deliverables.
Interface between Marketing and ETS, as well as across various Marketing subteams, to clarify needs and drive progress.
Lead Proofs of Concept outlined.
Work with business and technical teams to develop, document, and refine use
cases for new technology needs (such as Customer Data Platform - CDP).
Lead the requirements-gathering process for MarTech projects in partnership with
teams responsible for writing business and technical requirements.
Map and document relevant business processes, identifying touchpoints with
technology solutions.
Analyze and clarify current marketing capabilities, identifying areas needing
reinforcement or enhancement.
Track project progress, manage risks and dependencies, and communicate updates
to all stakeholders.
Ensure quality and completeness of project documentation and handoffs.
Core Skills & Qualifications
Strong program and project management experience, ideally in MarTech, Marketing
Operations, or related domains.
Demonstrated ability to translate business needs into technical requirements and
actionable plans.
Experience working with CDPs, marketing automation, analytics, and other
marketing technologies preferred.
Exceptional communication and stakeholder management skills, with proven ability
to bridge business and technical audiences.
Analytical thinking, process mapping, and requirements gathering experience.
Familiarity with Agile, Scrum, or other project management methodologies a plus.
Familiarity with Pega, Salesforce and Adobe preferred.
Key Deliverables
Documented project plans and timelines for MarTech initiatives.
Comprehensive use cases for new technology solutions (e.g., CDP).
Well-crafted requirements documents in collaboration with responsible teams.
Business process maps highlighting technology integration points.
Capability assessments and recommendations for marketing reinforcement.
Regular progress reports and risk assessments for stakeholders.
Stakeholders & Collaboration
Primary interfaces: Marketing, ETS, cross-functional teams, MarTech vendors if
applicable.
Regular engagement with leadership and project sponsors to ensure shared vision
and delivery confidence.
Facilitate workshops, requirement gathering sessions, and process mapping
exercises with relevant stakeholders
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Job Description:
The Technical Program Manager (TPM) will be responsible for driving execution of initiatives
identified in the MarTech Assessment, ensuring alignment between Marketing, ETS, and
cross-functional teams. This individual will act as the bridge between business needs and
technology solutions, supporting the creation of use cases, gathering requirements, and
facilitating effective communication across stakeholders.
Key Responsibilities
Lead and coordinate execution of projects and initiatives outlined in the MarTech
Assessment.
Collaborate with Marketing and ETS (Enterprise Technology Services) to ensure
seamless alignment and shared understanding of objectives and deliverables.
Interface between Marketing and ETS, as well as across various Marketing subteams, to clarify needs and drive progress.
Lead Proofs of Concept outlined.
Work with business and technical teams to develop, document, and refine use
cases for new technology needs (such as Customer Data Platform - CDP).
Lead the requirements-gathering process for MarTech projects in partnership with
teams responsible for writing business and technical requirements.
Map and document relevant business processes, identifying touchpoints with
technology solutions.
Analyze and clarify current marketing capabilities, identifying areas needing
reinforcement or enhancement.
Track project progress, manage risks and dependencies, and communicate updates
to all stakeholders.
Ensure quality and completeness of project documentation and handoffs.
Core Skills & Qualifications
Strong program and project management experience, ideally in MarTech, Marketing
Operations, or related domains.
Demonstrated ability to translate business needs into technical requirements and
actionable plans.
Experience working with CDPs, marketing automation, analytics, and other
marketing technologies preferred.
Exceptional communication and stakeholder management skills, with proven ability
to bridge business and technical audiences.
Analytical thinking, process mapping, and requirements gathering experience.
Familiarity with Agile, Scrum, or other project management methodologies a plus.
Familiarity with Pega, Salesforce and Adobe preferred.
Key Deliverables
Documented project plans and timelines for MarTech initiatives.
Comprehensive use cases for new technology solutions (e.g., CDP).
Well-crafted requirements documents in collaboration with responsible teams.
Business process maps highlighting technology integration points.
Capability assessments and recommendations for marketing reinforcement.
Regular progress reports and risk assessments for stakeholders.
Stakeholders & Collaboration
Primary interfaces: Marketing, ETS, cross-functional teams, MarTech vendors if
applicable.
Regular engagement with leadership and project sponsors to ensure shared vision
and delivery confidence.
Facilitate workshops, requirement gathering sessions, and process mapping
exercises with relevant stakeholders
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.