Overview
On Site
USD 22.80 - 26.40 per hour
Contract - W2
Contract - Independent
Skills
SAP BASIS
Technical Support
Network
Group Policy
Data Integrity
Collaboration
Remote Support
Android Development
Cisco
Citrix
Computer Hardware
Dell
Active Directory
Management
Backup
Configuration Management
Optimization
Communication
Documentation
IT Operations
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for an experienced Desktop Support Analyst to join our team on a contract basis in Albany, New York. The ideal candidate will bring over five years of expertise in troubleshooting and maintaining desktop environments, along with a solid understanding of various technologies and hardware systems. This role is perfect for individuals who thrive in fast-paced environments and are adept at providing reliable technical support.
Responsibilities:
Provide timely and efficient technical support for desktop systems, ensuring minimal downtime.
Diagnose and resolve issues related to computer hardware, software, and network connectivity.
Manage and maintain systems involving Android development, Cisco, and Citrix technologies.
Perform configuration, setup, and troubleshooting for Dell and Apple devices.
Utilize Active Directory to manage user accounts, permissions, and group policies.
Implement and oversee backup technologies to ensure data integrity and availability.
Conduct routine maintenance and updates on computer systems to enhance performance.
Collaborate with team members to optimize configuration management processes.
Document technical procedures and resolutions for future reference.
Respond to service requests and incidents promptly while adhering to company standards.
Requirements
Minimum of five years of experience in desktop support or a related field.
Proficiency in Android development and familiarity with Cisco and Citrix technologies.
Strong knowledge of computer hardware, including Dell and Apple devices.
Experience with Active Directory for user and group management.
Understanding of backup technologies and their implementation.
Expertise in configuration management and system optimization.
Proven ability to troubleshoot and resolve technical issues efficiently.
Excellent communication and documentation skills to support technical operations.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for an experienced Desktop Support Analyst to join our team on a contract basis in Albany, New York. The ideal candidate will bring over five years of expertise in troubleshooting and maintaining desktop environments, along with a solid understanding of various technologies and hardware systems. This role is perfect for individuals who thrive in fast-paced environments and are adept at providing reliable technical support.
Responsibilities:
Provide timely and efficient technical support for desktop systems, ensuring minimal downtime.
Diagnose and resolve issues related to computer hardware, software, and network connectivity.
Manage and maintain systems involving Android development, Cisco, and Citrix technologies.
Perform configuration, setup, and troubleshooting for Dell and Apple devices.
Utilize Active Directory to manage user accounts, permissions, and group policies.
Implement and oversee backup technologies to ensure data integrity and availability.
Conduct routine maintenance and updates on computer systems to enhance performance.
Collaborate with team members to optimize configuration management processes.
Document technical procedures and resolutions for future reference.
Respond to service requests and incidents promptly while adhering to company standards.
Requirements
Minimum of five years of experience in desktop support or a related field.
Proficiency in Android development and familiarity with Cisco and Citrix technologies.
Strong knowledge of computer hardware, including Dell and Apple devices.
Experience with Active Directory for user and group management.
Understanding of backup technologies and their implementation.
Expertise in configuration management and system optimization.
Proven ability to troubleshoot and resolve technical issues efficiently.
Excellent communication and documentation skills to support technical operations.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.