Computer Operator II

Computer Operator II

W2 Contract

Salary Range: $72,800 - $83,200 per year

Location: Martinez, CA - Onsite Role

Duties and Responsibilities:

• Set up, monitor, and operate various data processing devices, including printers, tape and disk drives, tape cleaners, personal computers, network computers, computer consoles, and terminals.


• Collect batch jobs for daily processing.


• Run programs following established schedules.


• Document all jobs completed and ensure the accuracy and quality of completed jobs.


• Load forms and paper stock into printers to ensure accurate printing.


• Print, burst, and distribute customer bills.


• Review all printed outputs for quality and accuracy and clear paper jams.


• Conduct system and database back-ups routinely, file backup tapes, and maintain the tape library.


• Drive to operational locations to change tapes on-site and rotate medium between storage sites.


• Research manuals and related documentation to troubleshoot operational difficulties with the computer system.


• Review console logs for errors and take corrective actions.


• Respond to questions and inquiries from system users regarding hardware or software application problems.


• Maintain and clean peripheral equipment.


• Clean tape drives and printers, vacuum printers, and change ribbons and toner.


• Monitor inventory of forms and computer supplies.


• Provide support to computer programming staff and run and print programmer test jobs.


• Provide training for new computer operations staff and trainees.


• Analyze, design, troubleshoot, and document various programs and macros using appropriate languages.


• Consult with vendors to resolve complex problems.

Requirements and Qualifications:

• Knowledge of operational characteristics of data processing and associated peripheral equipment


• Understand the principles of computer system operation and monitoring


• Knowledge of the principles of computer report preparation and batch job processing


• Understand methods and techniques used to troubleshoot various computer operation problems


• Can set up and operate applicable data processing and peripheral equipment.


• Able to conduct system and database back-ups on a routine basis


• Can run batch programs according to established guidelines.


• Respond to questions and inquiries from system users.


• Able to provide training to lower-level computer operations staff.

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