Overview
On Site
USD 30.00 - 40.00 per hour
Full Time
Skills
End-user Computing
Information Technology
Remote Support
Cyber Security
Training
Technical Support
Mobile Devices
Printers
Microsoft Deployment Toolkit
Software Support
Microsoft Operating Systems
Microsoft Office
Active Directory
User Administration
Network
Multi-factor Authentication
Incident Management
Problem Management
Conflict Resolution
Problem Solving
Business Process
ROOT
Organizational Skills
Supervision
FOCUS
Customer Service
Disk Imaging
Inventory
Communication
Technical Writing
Software Configuration
Computer Hardware
Group Policy
Encryption
Endpoint Protection
Asset Management
Windows PowerShell
Scripting
Reporting
Management
Taxes
Life Insurance
Partnership
Collaboration
Business Transformation
Law
Job Details
Description
The Client Computing Analyst plays a critical role in executing day-to-day support of end user computing environment. The Client Computing Analyst supports information technologies and infrastructure for all business units. The Client Computing Analyst will assist in resolving technical issues related to desktop support and assist with identifying issues that need to be routed to the network, server, and cybersecurity teams. The Analyst should have the ability to work effectively and contribute positively as a team member within a fast-paced environment. Must have excellent customer service skills and the ability to explain solutions to other individuals over the phone, through email/instant message, as well as in person.
The Client Computing Analyst operates as part of the Client Computing team under the direction of the Client Computing Manager.
EXPERIENCE, SKILLS, TRAINING, AND/OR EDUCATION REQUIRED:
Associate's degree, or equivalent experience in computer software and hardware
3-5 years of recent experience with technical support of personal computer-based hardware such as PC, Mac, mobile devices, copiers, printers, and peripherals.
Experience in or knowledge of the following areas:
o Experience with PC imaging technologies (Microsoft Deployment Toolkit and Autopilot).
o The ability to assess hardware and software issues and make technical decisions with minimal supervisor assistance.
o Experience providing software support for various Microsoft operating systems and Microsoft Office 365 Suite of products.
o Active Directory knowledge including user administration, OU structures, computer objects
o Basic knowledge of network troubleshooting
o Previous experience supporting Multi Factor Authentication products.
o Previous experience providing second level support in a corporate environment.
o Working experience with, but not limited to, the following process areas: incident management, problem management, patching.
o Demonstrated problem-solving skills for networks, applications, and business processes with ability to identify root cause issues.
o Experience with software push technology.
o Organizational skills to complete assigned tasks on time and within minimal supervision.
o Demonstrated customer service focus.
OTHER SKILLS AND ABILITIES (Preferred but not required)
Group Policy knowledge
Experience with encryption software
Experience with endpoint security products
Asset Management experience
PowerShell scripting knowledge
REPORTING RELATIONSHIPS (UPWARD AND DOWNWARD):
The Client Computing Analyst is appointed by and reports to the Client Computing Manager. Currently there are no direct reports to this position.
ESSENTIAL JOB FUNCTIONS:
Fundamental job requirements which an individual must be able to perform to accomplish the basic duties of the job:
Perform troubleshooting using different diagnostic techniques.
Troubleshoot, diagnose, and resolve technical hardware and/or software issues.
Provide quick resolution and excellent customer service.
Keep record of problems and their resolution.
Perform base computer imaging.
Perform asset management tasks including but not limited to inventory receipt, asset assignment, asset retirement, asset tracking, and asset reporting.
Send IT communication out to various groups as requested.
Follow-up with customers.
Provide feedback on processes and make recommendations on areas to improve.
Maintain technical documentation and service catalog on installation of software, configuration of hardware and problem troubleshooting.
Suggest improvements to procedures.
MARGINAL JOB FUNCTIONS:
Duties performed by the job which are not critical to the successful completion of the essential job functions:
Perform other duties and assignments as required by Client Computing Manager.
Additional Skills & Qualifications
OTHER SKILLS AND ABILITIES (Preferred but not required)
Group Policy knowledge
Experience with encryption software
Experience with endpoint security products
Asset Management experience
PowerShell scripting knowledge
REPORTING RELATIONSHIPS (UPWARD AND DOWNWARD):
The Client Computing Analyst is appointed by and reports to the Client Computing Manager. Currently there are no direct reports to this position.
Pay and Benefits
The pay range for this position is $30.00 - $40.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Lancaster,PA.
Application Deadline
This position is anticipated to close on Oct 4, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
The Client Computing Analyst plays a critical role in executing day-to-day support of end user computing environment. The Client Computing Analyst supports information technologies and infrastructure for all business units. The Client Computing Analyst will assist in resolving technical issues related to desktop support and assist with identifying issues that need to be routed to the network, server, and cybersecurity teams. The Analyst should have the ability to work effectively and contribute positively as a team member within a fast-paced environment. Must have excellent customer service skills and the ability to explain solutions to other individuals over the phone, through email/instant message, as well as in person.
The Client Computing Analyst operates as part of the Client Computing team under the direction of the Client Computing Manager.
EXPERIENCE, SKILLS, TRAINING, AND/OR EDUCATION REQUIRED:
Associate's degree, or equivalent experience in computer software and hardware
3-5 years of recent experience with technical support of personal computer-based hardware such as PC, Mac, mobile devices, copiers, printers, and peripherals.
Experience in or knowledge of the following areas:
o Experience with PC imaging technologies (Microsoft Deployment Toolkit and Autopilot).
o The ability to assess hardware and software issues and make technical decisions with minimal supervisor assistance.
o Experience providing software support for various Microsoft operating systems and Microsoft Office 365 Suite of products.
o Active Directory knowledge including user administration, OU structures, computer objects
o Basic knowledge of network troubleshooting
o Previous experience supporting Multi Factor Authentication products.
o Previous experience providing second level support in a corporate environment.
o Working experience with, but not limited to, the following process areas: incident management, problem management, patching.
o Demonstrated problem-solving skills for networks, applications, and business processes with ability to identify root cause issues.
o Experience with software push technology.
o Organizational skills to complete assigned tasks on time and within minimal supervision.
o Demonstrated customer service focus.
OTHER SKILLS AND ABILITIES (Preferred but not required)
Group Policy knowledge
Experience with encryption software
Experience with endpoint security products
Asset Management experience
PowerShell scripting knowledge
REPORTING RELATIONSHIPS (UPWARD AND DOWNWARD):
The Client Computing Analyst is appointed by and reports to the Client Computing Manager. Currently there are no direct reports to this position.
ESSENTIAL JOB FUNCTIONS:
Fundamental job requirements which an individual must be able to perform to accomplish the basic duties of the job:
Perform troubleshooting using different diagnostic techniques.
Troubleshoot, diagnose, and resolve technical hardware and/or software issues.
Provide quick resolution and excellent customer service.
Keep record of problems and their resolution.
Perform base computer imaging.
Perform asset management tasks including but not limited to inventory receipt, asset assignment, asset retirement, asset tracking, and asset reporting.
Send IT communication out to various groups as requested.
Follow-up with customers.
Provide feedback on processes and make recommendations on areas to improve.
Maintain technical documentation and service catalog on installation of software, configuration of hardware and problem troubleshooting.
Suggest improvements to procedures.
MARGINAL JOB FUNCTIONS:
Duties performed by the job which are not critical to the successful completion of the essential job functions:
Perform other duties and assignments as required by Client Computing Manager.
Additional Skills & Qualifications
OTHER SKILLS AND ABILITIES (Preferred but not required)
Group Policy knowledge
Experience with encryption software
Experience with endpoint security products
Asset Management experience
PowerShell scripting knowledge
REPORTING RELATIONSHIPS (UPWARD AND DOWNWARD):
The Client Computing Analyst is appointed by and reports to the Client Computing Manager. Currently there are no direct reports to this position.
Pay and Benefits
The pay range for this position is $30.00 - $40.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Lancaster,PA.
Application Deadline
This position is anticipated to close on Oct 4, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.