Overview
On Site
$15 - $20
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 12 Month(s)
Skills
Technical support
Trobleshoot
Service Desk
Network Support
Job Details
Role : Service Desk Engineer Location: Decatur, IL & Erlanger, KY
Onsite work
Pay range - 15/hr
Level-1 support role1 Ticketing Tool
Experience working on ticketing tool
Manage SLAs, set priorities, and assign tickets to other groups
Familiarity with ITSM processes (Incident, Request).
2 Communication Channels 3 Software/Methods for User Communication
software or methods do they use to communicate with users
4 End User Computing (EUC) 5 Network Support Troubleshooting
Able to describe their experience or approach to troubleshooting network issues.
6 ITIL Infrastructure Knowledge 7 Cloud Services
Onsite work
Pay range - 15/hr
Level-1 support role1 Ticketing Tool
Experience working on ticketing tool
Manage SLAs, set priorities, and assign tickets to other groups
Familiarity with ITSM processes (Incident, Request).
2 Communication Channels 3 Software/Methods for User Communication
software or methods do they use to communicate with users
4 End User Computing (EUC) 5 Network Support Troubleshooting
Able to describe their experience or approach to troubleshooting network issues.
6 ITIL Infrastructure Knowledge 7 Cloud Services
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.