Product Manager III

RESPONSIBILITIES:
Kforce has a client that is seeking a Product Manager III in Reston, VA.

Responsibilities:
* Help cross functional teams in discovery for product by obtaining insights from stakeholders, including Customer, CDT, CXD and Marketing; May partner with lenders and customers on new business strategies; Synthesizes data and dissemination of insights to assess market needs and competitive product opportunities
* Ensure future state alignment with business, technical and data architectures and alignment with Divisions Key Objectives; Exceptionally strong analytical skills; Participate in product epic discovery; Lead feature discovery
* Assist in determining product deployment and rollout calendar with glide path to customer adoption, including definition of product registration activities; Establish, maintain and adhere to appropriate compliance and controls related to business processes and product development
* Engage in day-to-day Production issue triaging for the product and report on issues, define impact assessment and track solutions with technology team
* Provide strategic product expertise and guidance on significant matters; Oversee development of product documentation, FAQs, and other reference material for internal and external audiences; Develop approach for customer Training (internal or external) through webinars, focus group engagements, lender advisory panels or onsite visits
* May lead test strategy and facilitate customer and end user testing through test & learn development iterations and closing the loop on customer feedback; Manage end-to-end business process impacts for cross functional/complex solutions

REQUIREMENTS:
* Experience soliciting customer feedback and responding to product-related inquiries
* Risk and controls experience
* Must have Single Family Acquisitions, Custody and Secondary Market domain expertise
* Must have a good understanding of the different Lender/customer industry delivery file XML formats such as MISMO/ULDD, 1003/ULAD, UCD and must be comfortable with data mapping exercises
* Demonstrated success building consensus, monitoring progress and results as well as providing findings on significant matters
* Strong analytical skills in sourcing insights, identifying best practices and opportunities
* Ability to effectively collaborate with stakeholders to vet product ideas and influence decision making on product enhancements
* Experience in creating end user training materials preferred
* Successful track record working in Scaled Agile environments preferred
* AWS Cloud technologies know-how is a huge plus

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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