IT Sr. Technical Product Engineer

Delta Air Lines, Inc. has multiple openings for IT Sr. Technical Product Engineers in Atlanta, Georgia .

Key Responsibilities

• Work closely with the Commercial Managers, Senior Product Managers, and development teams to ensure that the team clearly understands the required functionality to meet market/consumer needs.
• Collaborate with product, project and development stakeholders and teams, gathering requirements, coordinating dependencies, and identifying risks and opportunities.
• Conduct research, perform studies to obtain data, and analyze problems to advise on or recommend solutions, utilizing knowledge of theory, principles, or technology of specialization.
• Provide business knowledge, including market sizing and segmentation, target customer/user definition, competitive positioning, industry trends, etc.
• Work closely with the Product Owner on one or more Agile development teams by translating product inputs into well-defined functional requirements and user stories.
• Lead story grooming sessions or requirements clarification sessions.
• Translate product strategy into requirement documents, using cases and process flows.
• Work with the application support and development teams to fix software bugs and escalated issues.
• Write necessary stories to deliver functionality, such as user interaction stories, system integration stories, or API level stories.
• Interact with the UX team to understand the customer experience, define the features and stories, and translate them to scenarios for development automation testcases.
• Prioritize, groom, and maintain a healthy backlog.
• Update and track defects. Document, analyze, and propose process changes or re-engineering approaches based on an understanding of technical problems and solutions as they relate to current and future state business and technical environments.
• Represent the needs of the business (interface), including site performance and reliability (operational excellence) and measuring the success of functionality (e.g., analytics).
• Participate in sprint ceremonies and accept the stories to sign off for launch.
• Telecommuting permitted 2-3 days per week.

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values - Care, Integrity, Resilience, Servant Leadership, and Teamwork - every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

Competitive salary, industry-leading pro?t sharing program, and performance incentives

• 401(k) with generous company contributions up to 9%
• Paid time off including vacation, holidays, paid personal time, maternity and parental leave
• Comprehensive health bene?ts including medical, dental, vision, short/long term disability and life bene?ts
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to achieve your long-term career goals
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

What you need to succeed (minimum qualifications)

Bachelor's degree or equivalent in any technical or scientific field, and 4 years of experience in product management. In the alternative, will accept a Master's degree or equivalent in any technical or scientific field, and 1 year of experience in product management.

Must have work experience in:

• AWS
• SOAP and REST webservices
• Agile and iterative development processes utilizing tools including Jira and Version One
• Deconstructing business needs into technical requirements by PEM methods including strategic, planning, executing, and metrics to draw viable technical solutions
• Postman and SOAP to analyze and document Rest API requirements
• JSON scripts and the understanding of the API services and its usefulness to the product

What will give you a competitive edge (preferred qualifications)

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