Product Manager - San Jose, CA

Job title: Product Manager

Location: San Jose, CA

Only need Product Manager's no BSA

Primary skills: Account management, Partner management, customer success.

Experience working: integration with CRM. Hands dirty in all areas- end to end to customer support.

Launch maintaining and total customer support.

Write user stories (Functional)

Intake & intel on market & Industry to drive the project.

MS Dynamics is # 1 priority. Salesforce 2 priority or any CRM is also fine.

Ideal - Local resource. But open for West coast time.

ATTENTION: This specific role will be working CRM technologies (SFDC & MS Dynamics) and supporting technologies that integrate with CRMs for Account Management, Partner Management and/or Customer Success. Individuals with data and analytics product management experience will be preferred.

What you'll do

Partner with business stakeholders to understand current and future needs to deliver technical solutions that provide customer value by improving the customers' experience or day-to-day productivity

Lead and facilitate process improvements sessions with internal customers

Responsible for communicating/aligning with internal customers and technical teams on product vision and roadmap.

Strategically align with other Product Managers on the delivery of interdependent solutions and initiatives

Lead the planning, documentation, and delivery of run-the-business requirements and large technology initiatives

Leads User Acceptance Testing (UAT) with business testers, and works with the Quality Engineer to define acceptance tests for features

Manage and prioritize product backlog, collecting defects and enhancement requests, and

Support Release Planning, scheduling backlog items into regular releases aligned to business priority

Qualifications

7-10 years of product management experience is required--experience launching global large-scale technology solutions with supporting change management

Solid experience in Scrum or similar Agile development methodology

Self-starter that thrives in the face of challenges

Proven track record to operate effectively with general mentorship on new projects

Exceptional verbal and written communication skills, including the ability to work with technical and non-technical audiences; as well as, communicate effectively to individual contributors, management, and executive leadership

Demonstrates experience communicating and advocating programs to customers and/or internal team members

Strong people skills, with distinctive ability to motivate and influence people without authority or a direct reporting relationship

Excellent conflict-resolution management skills; ability to effectively facilitate teams to the successful resolution of issues

Bachelor's degree in CS or related technical field, or relevant work experience; experience in working in CRM solutions is highly desirable

Vimerse is a fast growing IT Company having a team of well trained professionals and with a huge spectrum of services to offer. It s having Innovation and Reliability as its driving force. We are proud to say that with our fleeting yet diverse experiences we are able to become a partner of choice with an astonishing accomplishment and customer satisfaction for our clients.

Our main motive is to provide professional support system to our clients aligned to their core business activity with an aim to provide cost effectiveness and optimum utilization of available resource while keeping pace with dynamic market conditions.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status