SAP BRIM Subject Matter Expert (SME)

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - 6 Month(s)
No Travel Required
Unable to Provide Sponsorship

Skills

ADO
Budget
Billing
Business Management
ITIL
Business-to-business
DevOps
Data Migration
SAP
SAP FICA
System Integration Testing
User Stories
Financial Software
IT Service Management
Pricing
Policies and Procedures
Microsoft PowerPoint
Root Cause Analysis
Requirements Elicitation
Agile
Conflict Resolution
Continuous Integration
End-user Training

Job Details

ey Responsibilities

  • Lead requirements-gathering workshops for new billing and revenue systems.
  • Develop Agile product backlogs including:
  • Service blueprints
  • End-to-end process flows
  • Features, user stories, development tasks
  • Test scenarios, scripts, and RICEFs
  • Lead workshops to introduce new end-to-end Order-to-Cash business processes.
  • Act as the primary client liaison across:
  • Development
  • System Integration Testing (SIT)
  • User Acceptance Testing (UAT)
  • Hypercare
  • Serve as a Subject Matter Expert for implementation-specific processes and procedures.
  • Lead and execute functional testing, including SIT and UAT support.
  • Design and perform integration testing to support migration from legacy systems.
  • Create business process documentation and user readiness materials.
  • Conduct user training workshops as required.
  • Provide SAP BRIM functional support during hypercare and post go-live phases.
  • Perform root cause analysis and resolve system and data-related defects.
  • Support billing validation to ensure accurate data migration and conversions.
  • Collaborate with business owners, technology teams, vendors, sponsors, and key stakeholders.
  • Lead and participate in enterprise system project activities.
  • Work independently while managing assigned deliverables.
  • Adhere to all organizational standards, policies, and procedures.
  • Utilize required software and technology tools to perform job duties.
  • Perform additional duties as assigned.

 

Required Skills & Experience

  • SAP BRIM SME with expertise in high-volume, consumption-based billing.
  • Strong experience in end-to-end Order-to-Cash (O2C) design and implementation.
  • Hands-on experience with SAP BRIM modules:
  • SOM (Subscription Order Management)
  • CC (Convergent Charging)
  • CM (Convergent Mediation)
  • CI (Convergent Invoicing)
  • SAP FICA (Dunning & Collections)
  • Experience leading workshops and writing functional specifications.
  • Hands-on configuration experience in pricing, rating, billing, and invoicing.
  • Experience managing O2C workstreams while keeping teams on schedule and budget.
  • Automation test process design and configuration for SAP BRIM.
  • Ability to interpret complex B2B contracts and translate them into configurable billing and financial systems.
  • Experience with Agile and Waterfall project methodologies.
  • Real-world experience supporting global billing operations.
  • Proficiency with Microsoft Office 365 (Teams, Word, Excel, PowerPoint) and Azure DevOps (ADO) Testing Module.

 

Preferred Qualifications

  • 15+ years of experience in SAP BRIM and Billing implementations.
  • Experience with enterprise-level SAP projects.
  • Knowledge of ITIL / ITSM practices and methodologies.

 

Education

  • Bachelor’s degree in Business Management, Information Systems, or a related field.
  • Equivalent education and/or experience will be considered.
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