Overview
Skills
Job Details
Infrastructure Support
12 + Month Contract
Cordova, IL - need locals
Must have experience with HP printer technical support
The analyst is responsible for the IT infrastructure at the site, and may be involved in workstation support, telecom, VOIP support, printers, server support and/or networking
Skills:
Ability to Configure, Deploy, Install, Migrate, Order, Patch, Replace, Support & Triage Site Infrastructure as follows:
WINTEL/LINUX NetPC, Standard & Process PC s
Microsoft Windows Server OS
HP & Manufacturing Printers (HP, Zebra, etc.)
Telecom Ethernet, LAN/WAN, Firewall, Routers and Switches, VOIP Phones, TCP/IP, VPN & Wireless
Provide Standard and Local Software Support MS Office 365, Microsoft Teams, etc.
Perform ITSM, MOC & 24/7 Pager Support Maximizing Site Related HW/SW Resource Uptime
Maintain Dashboard Expectations for PC s, ITSM tickets, Site Telecom, & PC/Server Vulnerabilities
Attend & Comply with All Plant IT & Production, FDA & GMP, Corporate IT, & Safety Required Training Meetings and Activities
Must be self-motivated and willing to work with minimal work direction by applying basic skills
Education:
Five years of IT infrastructure experience supporting Windows PCs, Server OS, printers, and basic networking.
HS Diploma
Position is subject to Export Control