Help Desk Analyst

  • Indianapolis, IN
  • Posted 8 hours ago | Updated 8 hours ago

Overview

On Site
Hybrid
Depends on Experience
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 7 Month(s)
No Travel Required

Skills

Help Desk
Data Quality Analyst
T-SQL
SQL Server
IIS
VXU
ACK
QBP
HL7
Power BI
Tableau
Microsoft SQL Server
Optimization
Performance Metrics
Problem Solving
Process Improvement
Public Health
Regulatory Compliance
Relational Databases
Reporting
Stored Procedures
Transact-SQL
Mapping
Messaging
Microsoft Exchange
Microsoft IIS
Microsoft Power BI
Data Science
Health Care
Information Systems
Leadership
Management
Collaboration
Communication
Conflict Resolution
Dashboard
Data Quality
Writing

Job Details

Job ID: IN-778198

Hybrid/Local Help Desk/Data Quality Analyst with T-SQL, SQL Server, IIS/VXU/ACK/QBP, HL7, Power BI, Tableau experience

Location: Indianapolis IN (Indiana Department of Health Finance)
Duration: 7 Months
Local candidates only.

Skills:
Bachelor s degree in Public Health, Data Science, Information Systems, or related field (or equivalent work experience) Required
Strong proficiency in T-SQL (query writing, stored procedures, optimization, troubleshooting) Required 5 Years
Experience working with large relational databases (SQL Server preferred) Required 5 Years
Strong problem-solving skills with ability to analyze data issues and recommend corrective actions Required 5 Years
Excellent communication skills for working with technical and non-technical stakeholders Required 5 Years
Familiarity with immunization registries (IIS), HL7 messaging, or healthcare data standards Highly desired
Experience with reporting tools (e.g., Power BI, Tableau) preferred Highly desired
Knowledge of IIS data exchange standards (VXU, ACK, QBP) Highly desired
Experience with data quality frameworks and record-matching techniques Highly desired
Exposure to public health data systems or clinical data exchange Highly desired

Description:
The Help Desk/Data Quality Analyst supports the accuracy, completeness, and timeliness of immunization information systems (IIS).

This role ensures that data submitted by healthcare providers is validated, standardized, and transformed into actionable insights. A strong foundation in T-SQL is essential for managing large data sets, troubleshooting data quality issues, and developing automated validation processes.

Key Responsibilities:
Perform data quality assessments on immunization records, including de-duplication, validation, and standardization.
Write and optimize T-SQL queries to analyze, clean, and transform large healthcare datasets.
Collaborate with providers, IIS staff, and public health partners to identify and resolve data submission errors.
Develop data quality dashboards, reports, and performance metrics to track provider compliance and system accuracy.
Support implementation of HL7 and IIS data exchange standards by validating message integrity and field mapping.
Investigate data anomalies, troubleshoot submission issues, and recommend process improvements.
Document data quality rules, methodologies, and best practices for internal and external stakeholders.
Preparing reports for leadership that effectively communicate trends, patterns, and predictions using relevant data.
Perform other duties as assigned.

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