Overview
On Site
Full Time
Skills
Sales
Revenue Growth
Dashboard
Scripting
Business Process
Collaboration
Documentation
Data Dictionary
KPI
Management
Sprint
Analytics
Billing
Inventory
Apache Flex
Enterprise Resource Planning
Database
Soft Skills
Problem Solving
Conflict Resolution
Communication
Attention To Detail
Workflow
Analytical Skill
Screening
Scripting Language
Data Integrity
Data Cleansing
Auditing
Customer Relationship Management (CRM)
Oracle Linux
Job Details
Zoho One Administrator /Developer
Remote
Potential for Contract Extension: Possible extension or contract-to-hire
Initiatives / Projects
Roles and Responsibilities
Must-Have Technical Skills
Soft Skills
Education / Certification
Screening Questions
Ref: #404-IT Pittsburgh
Remote
Potential for Contract Extension: Possible extension or contract-to-hire
Initiatives / Projects
- Sales pathing and workflow automation
- Supports merchant payment provider processes, contributing to revenue growth
- Technology background required
Roles and Responsibilities
- Zoho One Administration: Manage, configure, and optimize the full suite of Zoho One applications. Customize modules, workflows, and blueprints, and maintain advanced dashboards and reports in Zoho Analytics to support data-driven decisions.
- Deluge Scripting: Use Zoho Deluge scripting to create and maintain automation scripts that streamline business processes and automate repetitive tasks.
- Automated Workflows & Blueprints: Design and implement workflows and blueprints to improve efficiency and ensure process consistency.
- Business Requirements: Collaborate with department heads and stakeholders to translate business requirements into technical configurations, workflows, and reports.
- Documentation: Develop a data dictionary to serve as the control center for all organizational terms, formulas, and KPIs.
Must-Have Technical Skills
- Managing and configuring Zoho One products including CRM, Desk, Sign, Projects, Sprints, Analytics, Billing, Inventory, Books, and other related applications
- Experience with other CRM/ERP platforms
- Programming experience
- Database experience
Soft Skills
- Problem-Solving: Strong analytical skills with the ability to troubleshoot and resolve issues in Zoho
- Communication: Clear written and verbal communication with technical and non-technical stakeholders
- Attention to Detail: Ensures accuracy and consistency in configurations, workflows, and reports
Education / Certification
- Required: Bachelor's degree in a technical or analytical field
- Nice to have: Zoho Certified Administrator or Developer
- Level 1: 1-3 years
Screening Questions
- How familiar are you with Zoho's Deluge scripting language? Can you share an example of improving processes?
- How do you ensure data integrity and consistency in Zoho CRM or Desk? What are your strategies for data cleansing and auditing?
- Describe your experience with Zoho applications, especially CRM, Desk, and related tools.
Ref: #404-IT Pittsburgh
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.