Overview
Skills
Job Details
Job Title: Airline Domain Principal Consultant
Duration: Full Time Role
Location --Chicago, IL(ONSITE)
What Client is looking for?
Roles & Responsibilities:
Business Case & Value Preparation
Feasibility Analysis; Gap Analysis; Business Impact Analysis
Process Design
Business process documentation ( as-is and to-be processes), process visualization and creation of business solution
Solution Architecture and Design
Business analysis
Functional and Technical Analysis
Requirements gathering and requirements Mgt ( Functional & Non-Functional)
Requirements Elicitation
Product Modeling
Stakeholder Management
Presales support and solution detailing
Support Product Launches
Operations Planning
Required Qualifications
Bachelor s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 11 years of Information Technology/Domain experience.
Preferred Qualification:
Highly experienced and capable in Aviation/Travel/Hospitality consulting subject matter expertise
Should have comprehensive knowledge of one or more below given Airline business functions :
Network Planning
Revenue Management
Passenger Services and Experience
Ground Operations
Crew Management
Cargo
Aircraft Maintenance
Corporate Strategy, Sales & Marketing
Good to have couple of airline products/application knowledge supporting the business process
Experience in Agile project environment is mandatory and any certification in Agile methodology (CSM/CSPO), Project/Program management (PMP/PgMP), CBAP are highly desirable
Coordinate with business stakeholders to prioritize requirements, develop user journey maps and define acceptance criteria
Conduct show & tell session to present the product solution to business users.
Support the deliverables of the Technical Consultants by providing business and functional guidance, review, testing, and validation of scripted solutions (reports, plugins, and interfaces)
Help drive consistency and efficiency through active leadership within the team
Maintain and build key relationships with external IT teams and our internal business collaborators
Standardize and reinforce processes for eliciting requirements, designing and validating system functionality
Can mentor Junior Business Analysts, Technical Consultant and provide guidance on the daily support issues . Work with cross functional teams spread across geographies
Ability to work effectively with a multicultural team, Ability to clearly communicate complex analytical issues to clients and to wider non-expert stakeholder s work closely with the senior stake holders in the business as well as in different departments
Engage stakeholders to identify cross-functional features, and impacts to current processes, operations, and platforms